5MinSkinReviews of 5minskin.com

Response from 5MinSkin· Apr 6, 2023

Dear Patricia, We apologise for your unpleasant experience. As a company we are committed to getting things resolved for the customer's benefit. We have checked it internally and a new unit was shipped and delivered to you on March 16, 2023. Should you need any additional assistance, we are always happy to help. Sincerely, 5MinSkin Team

Response from 5MinSkin· Apr 10, 2023

Dear Angelina, We are sorry to hear that you are unhappy with the product you purchased in our shop. We checked your order and we can confirm that a full refund was issued to you on March 11, 2023 via PayPal. If there is anything else we can assist you with, please do not hesitate to reach out to our support at [email protected] or via phone at +1 (888)-860-1504 Sincerely, 5MinSkin Team

Response from 5MinSkin· Apr 14, 2023

Dear Adriana, We are sorry to hear about your experience. It's a pity that you refused to provide more details so that we could check your order. Nevertheless, we would like to help resolve your query. Please feel free to contact us at [email protected] or you can reach out via phone +1 (888)-860-1504

Response from 5MinSkin· Apr 8, 2023

Dear Shanda, We are very sorry to hear that our product did not meet your expectations. We have checked the situation and we issued you a full refund for your purchase. Please accept our apologies for this unpleasant experience. Sincerely, 5MinSkin Team

Response from 5MinSkin· Apr 14, 2023

Dear airekitty, Please accept our apologies for your unpleasant experience. We would like to help you get this issue with your order resolved. We would encourage you to contact our support via email at [email protected] or you can give us a call at +1 (888)-860-1504 for faster resolution. We look forward to hearing from you. Kind regards, 5MinSkin Team

Response from 5MinSkin· Apr 8, 2023

Dear Lindsay, We appreciate your review and we we would like to apologize for your unpleasant experience. We are committed to resolve such incidents hence a full refund was issued for your purchase on March 07, 2023. Best regards, 5MinSkin Team

Response from 5MinSkin· Apr 10, 2023

Dear Evett, We are sorry to hear about your dissatisfaction with our product. We appreciate your feedback and we we work hard on improving our products as well as customers experience. We have checked your case and we can confirm that as per company's policy, a full refund was issued for the returned item on March 04, 2023 Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin

Response from 5MinSkin· Apr 14, 2023

Dear EK, Please accept our apologies for the inconvenience with your order. It's a pity that you refused to provide more details about your order. We would like to help you and get this issue resolved. Theefore, we would like to encourage you to email us at [email protected] or you can give us a call at +1 (888)-860-1504 We look forward to hearing from you. Kind regards, 5MinSKin Team