Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
376 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Permanent Hair Removal: Noticeable reduction is seen within a couple uses, & full results after less than 12 uses.Works for Everyone: Completely safe on all skin tones & hair colors. Works by removing blonde & dark hair at the root via the pigment, so 5minskin cannot eliminate grey hairs.Once Per Week: Full-body laser hair removal sessions are done in just 5-10 minutes, once per week. Save Money: Never make a hair removal appointment again. No replacements or refills needed.Convenient: Anyone can use the 5minSkin handset safely from head to toe including upper lip, chin, underarms, legs, arms, and bikini area.Fast & Easy: So easy to use you can treat any body part in minutes.Safe & Painless: 5minSkin's clinical grade handset is safe for at-home laser hair removal, giving you lasting smooth results - when treating close to the eyes we recommend using the provided eye protection.
5MinSkin (5minskin.com) has 376 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
376 approved reviews, newest moderated first
My skin feels smoother, and I've seen a big difference in hair reduction. The process is quick and painless.
By Corrin L.
Response from 5MinSkin· Dec 4, 2024
Dear Corrin, Thanks for sharing your rating and your positive experience with us. We highly value your opinion. We are happy to have you as our customer. Sincerely, 5MinSkin Team
The product is incredibly easy to use. It really does take 5 min or less to treat the area. Even on the highest intensity setting, it doesn’t hurt at all. It unfortunately didn’t work for me, but that’s a risk with any of these products - not all hair types will work but for the price, what do you have to lose? It’s thousands cheaper than laser hair removal (which also may not work), and painless! Also, their customer service is great and friendly.
By Gina K.
Response from 5MinSkin· Dec 2, 2024
Dear Gina, Thank you so much for your kind words and for taking the time to share your experience with us. While we’re sorry to hear that the device didn’t meet your needs, we truly appreciate your understanding and positivity. Your feedback is incredibly valuable. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
The results are impressive—much better than I expected.
By Amy F.
Response from 5MinSkin· Nov 30, 2024
Dear Amy, Thank you so much for your wonderful review! We are happy to have you as our customer. Sincerely, 5MinSkin Team
I ordered the 5MinSkin Skin Glow IPL device and my package arrived from Miami to Canada in just 3-4 days, but I received a Puur Smile…. I emailed customer support and received a reply within just a few hours and was told I could keep the wrong shipped item and then received the correct order in just another 3 days ! The IPL device is a gift so I can’t comment on its quality but I’m confident it will preform as exceptionally as this company treats it’s customers!
By Gabe
Response from 5MinSkin· Nov 30, 2024
Dear Gabe, Thank you so much for taking the time to leave us such a positive review, even after the inconvenience of receiving the wrong device. We truly appreciate your understanding and patience. Your kindness and support mean a lot to us, and we’re thrilled that we could address the situation to your satisfaction. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
Excellent and prompt service!!!!!!! I’ll write again after I have had a few months to see how well it works!!
By ivy M.
Response from 5MinSkin· Nov 30, 2024
Dear Ivy, Thanks a lot for your great review. We appreciate you choosing 5minskin. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
Kept in touch‼️
By Pamela M.
Response from 5MinSkin· Nov 13, 2024
Dear Pamela, We appreciate your feedback! Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
I bought the product 1 year a go, I used 1 every week for 2 months and, and them like 1 every tow weeks. The hair still there , it does not work well and in top of everything, now is not working! I contact the company, and they said that they will not fix it or replace! don't waist your money, buy something else.
By Alexandra T.
Response from 5MinSkin· Nov 13, 2024
Dear Alexandra, We are sorry to hear about your experience. We have checked your case and we can confirm that as per company's policy, the 1-year guarantee has already passed for you. Unfortunately, it is no longer eligible for a refund or replacement. Even though your money-back guarantee expired you can reach out to our support at [email protected] Our phone number: +1 (888)-860-1504 Sincerely, 5MinSkin Team
I will always recommend this company to others. They have been very supportive throughout the whole process. Customer service is quick at responding to any concerns and will do everything they can to make sure you are satisfied with their product and their service.
By Louise D.
Response from 5MinSkin· Nov 11, 2024
Dear Louise, Thanks a lot for your great review. We appreciate you choosing 5minskin. Should you have any additional questions, we are happy to assist you. Kind regards, 5MinSkin
