1st Class MedicalReviews of 1stclassmed.com

Great customer service!!!! Walked me through the process and made everything simple. All of my questions were answered professionally.

Collin was very knowledgeable about the portable oxygen delivery systems that are available on the market. At this moment, my husband does not want to invest the money for a medical grade product. However, Collin was able to explain to me about the differences and I will save his number if and when we decide to purchase a medical grade product. Collin was very personable and professional on the phone. Thank you.

Andrew went out of his way to help me.

Emily was so very helpful, and so easy to ask and receive answers. Cameron explained options. The whole experience was knowledgeable and informative and professional. A+

Very perfesional service and everything was a great experience

DO NOT BUY ANYTHING FROM THIS COMPANY. Shady practices at best. My 85 year old mother ordered herself a portable oxygen machine from 1st Class Medical and I use the term loosely. Call for a sale and they pick right up. Call for customer service and you get second rate customer service agents on low quality equipment making it impossible.to hear What's more, they do.not take or keep notes so you need to start over each time because they don't call you back as promised. This vendor does not stand behind its products. First of all, they tell you you are outside of the 30.day return window from.the date of purchase vs. receipt. I told them nice try (twice). Then I told them.to.try again with the date of delivery. Finally agreed we could return the faulty product, which burned up when plugged into the car charger. I did not feel.safe bringing the device into my mother's home with oxygen tanks for fear it would.causr an explosion. Finally, when I was put through to the return department (what does that tell you?) who would.not.send us a prepaid label + I was told there would be a RESTOCKING fee of 25 % for amunti.that was burned up! AND that I had to pay for the return out of pocket.

It was so easy to apply. My oxygen should be here tomorrow.

Chris was a very kind person . Helped me decide what I need. And got it done today. 1st class medical is the best company I've talked to. Walked me through the process. I will share this with alot of people that need oxgen.