Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Great service! Always fast delivery and great customer service!
By Kathy
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you had a great experience with our fast delivery and customer service! Thank you for your positive feedback.
800 cONTACTS Is awesome... The perfect way top get quality best of the best contacts online. They even have an online eye exam to fit u with the best contacts, that are reliable safe inexpensve... Way to go 800 Contacts
By Phillip W.
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you had such a wonderful experience! It's great to know that you found our online eye exam helpful and our contacts reliable and safe. Thank you for your positive feedback.
The customer service was more than excellent! Prices were great. Im sure I'll be back! Thank you!
By Barbara B.
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you had such a positive experience with our customer service and pricing! We appreciate your feedback and look forward to seeing you again!
Easy online ordering at a much better price than I was getting through my eye doctor. Were delivered fairly quick and no problems with orders.
By Raymond M.
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you found our online ordering easy and affordable. Thank you for your feedback; we appreciate you choosing our business for your needs!
The best service always!
By Ana
Response from 1-800 Contacts· Mar 23, 2026
We appreciate you sharing your wonderful experience with us; it means a lot that our service met your expectations.
Have been using 1800 for my contacts for many years and there has never been an issue. I also know if I do have problems, they will resolve it for me.
By Rose
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you've had a consistently positive experience with us over the years. We appreciate your continued trust and are always here to help!
I use to be able to get a good rebate on my contacts. Now it is financially better to get them from my doctor.
By Karen
Response from 1-800 Contacts· Mar 23, 2026
We're sorry to hear about your recent experience with our company, specifically with the rebate. That is so frustrating! With our Best Price Guarantee, we would love to ensure you get the very best price. On your next order, let us know what price you get from your eye doctor, and we'll make sure to beat it. It's important to us that you are getting the very best price and that your lenses are covered. We would love the opportunity to serve you again in the future.
First time customer, ordering was simple and my contacts arrived in a few days.
By Lisa
Response from 1-800 Contacts· Mar 23, 2026
Yay! Welcome to 1-800 Contacts! We are so glad ordering was simple and your contacts arrived quickly! Thank you for the kind review; we appreciate your business!
