Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Quick service and shipping. Quick verification of prescription. Prices are okay.
By Laurence
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that you received quick service and shipping! We appreciate your positive feedback regarding our prescription verification and prices.
SO FAST! Excellent customer service!!
By Olivia
Response from 1-800 Contacts· Mar 23, 2026
We are so happy to know that you had such a fast and excellent experience with our customer service. Thanks for shopping with us and we look forward to serving you again in the future!
Convenient, I love how easy ordering and the shipping, service is always fast.
By TINEA
Response from 1-800 Contacts· Mar 23, 2026
Yay, thank you so much for sharing this great review. We love hearing that it was a simple and fast experience when ordering from us. That's awesome! Thank you for sharing your experience!
Very efficient service. Contacts came within 2 two days.
By Ginny
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that our ordering process was speedy and smooth. We appreciate your business and we look forward to serving you again in the future. Thank you!
Customer service was good.
By Billie P.
Response from 1-800 Contacts· Mar 23, 2026
We are happy to hear that you were pleased with our customer service. Thank you for your feedback and the kind review!
Great customer service
By Gerald
Response from 1-800 Contacts· Mar 23, 2026
Yay, we are so pleased to hear that you had a great experience with our company. We definitely pride ourselves on the customer service, and so happy we met your expectations. Thanks for sharing your experience with us. Here's to many more great ones!!
This is such a quick and easy process but also thorough. Thank you. Dalton
By Cindy
Response from 1-800 Contacts· Mar 23, 2026
We are happy to hear that the process was quick, easy, and thorough for you. Thank you for your positive feedback; we appreciate it.
Fabulous experience! This was my first time ordering contact lenses online and 1-800-contacts could not have made it any easier. The website is easy to navigate and communication with the 1-800 team is clear, timely and professional. Price was much better than ordering through my eye doctor. My order arrived so quickly, too, and the lenses are perfect. Based on this initial experience, I expect to be a customer for a long time.
By Rose
Response from 1-800 Contacts· Mar 23, 2026
We're happy to hear that your first online experience ordering lenses with us was fabulous! We appreciate your positive feedback regarding our website, team communication, and quick delivery. We're glad the lenses are perfect and look forward to serving you for a long time. Thank you so much!!
