Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
Fast delivery . Good customer service. Product exactly what we purchased
By Matthew
Response from 1-800 Contacts· Mar 31, 2026
We're happy to hear that you had a positive experience with our fast delivery and customer service. Thank you for your purchase and feedback!
Very efficient. They tracked down my prescription and had the contacts in the mail the next day!
By Matthew
Response from 1-800 Contacts· Mar 31, 2026
Yay! We're happy to hear that we efficiently located your prescription and promptly mailed your contacts. Thank you for sharing your positive experience with us!
Super quick delivery. Excellent professional knowledgeable customer service. Will order again and this company will be my go to on all future contact lenses orders. Website very easy and orders quickly. Thank you!!! 😊
By Jennifer L.
Response from 1-800 Contacts· Mar 31, 2026
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you had a super quick delivery and excellent customer service experience. We look forward to assisting you with your future orders!
⭐⭐⭐⭐⭐ 5/5 Absolutely Flawless First Order! I just placed my very first order with 1800Contacts.com and I couldn’t be happier! From start to finish, everything was perfect. The prices were fantastic, easily the best I’ve seen anywhere, and I actually saved a ton compared to my usual spots. The ordering process was smooth, intuitive, and stress-free (great execution all around). The entire transaction felt seamless and professional, with no hidden fees, no surprises, just a perfect experience. Even better? My contacts arrived crazy fast, way ahead of the promised delivery window. Everything was exactly as described, packaged beautifully, and ready to wear. If you’re on the fence about trying 1800Contacts, just do it. I’m already planning my next order and will be recommending them to everyone I know. Thank you for making my first experience so outstanding!
By David G.
Response from 1-800 Contacts· Mar 31, 2026
What an awesome review, thank you!! We're happy to hear that your first order experience was flawless! It's great to know that you found our prices fantastic and the ordering process smooth. We appreciate you sharing that your contacts arrived quickly and in perfect condition. Thank you for your recommendation!
It was very easy to order, and very fast, I felt like I went to a local store.
By Anna
Response from 1-800 Contacts· Mar 31, 2026
We are happy to hear that your ordering experience was easy and fast! We appreciate your positive feedback and thank you for your time.
Fast Delivery 👍
By MARIA
Response from 1-800 Contacts· Mar 31, 2026
Thanks for the great review. We are so happy you had a speedy experience with us. That's great! Thanks for sharing your experience.
This is an easy way to buy contacts for a person on the go. I usually wait until I’m on my last pair, I can send a text and have them in a few days or even the next day. They are a little pricey, but you pay for what you get.
By MARY L.
Response from 1-800 Contacts· Mar 31, 2026
We're happy to hear that our service offers a convenient solution for your contact lens needs when you're running low. We appreciate your feedback on the balance of speed and price.
I love buying from 1-800-Contacts and have been for the past few years. The prices are reasonable [and negotiable if you find less expensive] and their Customer Service is incredible. They are polite, responsive and deliver. It’s how customer service should be for any successful business.
By foxtabbaol.com
Response from 1-800 Contacts· Mar 31, 2026
We appreciate you taking the time to share your positive experience. It's wonderful to hear that our customer service and prices meet your expectations. We value your continued business!
