Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,347 reviews
1-800 ContactsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
2,347 approved reviews, newest moderated first
They make it very easy and convenient to purchase my contact lenses.
By Marley
Response from 1-800 Contacts· Mar 31, 2026
We are so happy your purchasing your contact lenses was easy and convenient. Thank you for sharing your positive experience with us!
customer service is frigging awesome they help out with my issue and it was taken care of that day
By JOHN
Response from 1-800 Contacts· Mar 31, 2026
We're happy to hear that our customer service team provided awesome support and quickly resolved the issue on the same day. Thank you for your feedback.
The personal anthem 800 number was very helpful in getting my information and helping me understand how to download my presription. I received my new contacts in 2 days. I am very happy with my expierince.
By Mellissa
Response from 1-800 Contacts· Mar 31, 2026
Yay!! We are very happy the phone support was helpful and you received your contacts quickly! Thank you for sharing your positive experience with us.
Excellent excellent company. They take most insurances. I even had a refund and they put it to my sons acct. Thank you 1 800 contacts! Gonna try the Framery soon too!
By Lcal
Response from 1-800 Contacts· Mar 31, 2026
Yay! We're happy to hear that you had such a great experience! We appreciate you mentioning our insurance options and refund process. Thanks for the positive feedback, and we hope you enjoy Framery!
It was very fast and easy! Prices was reasonable.
By Deanna
Response from 1-800 Contacts· Mar 31, 2026
We're happy to hear that your experience was fast and easy! We appreciate your positive feedback regarding our reasonable prices.
Service and delivery are excellent. Customer Service is top notch.
By Penske Truck L.
Response from 1-800 Contacts· Mar 31, 2026
We appreciate you taking the time to share your feedback! We're so glad to hear you had a top-notch customer service experience and excellent delivery.
I need to return my sterling silver and get pure hazel. Could you please send me a return label thank you, Erlinda.
By erlinda
Response from 1-800 Contacts· Mar 31, 2026
We appreciate your request to exchange your sterling silver for pure hazel. We can definitely help with that!! To help you with the return label, please chat or call us and we'll get you taken care of! We are here 24/7, so give us a ring anytime!
easy ordering and helpful customer service with attaining my prescription from my optometrist. Even with a delivery snafu, they helped fix it immediately and my order appeared timely!
By Andrea
Response from 1-800 Contacts· Mar 31, 2026
We appreciate you sharing your experience! We're glad our customer service and easy ordering process were helpful, and we could resolve the delivery issue quickly. Thanks for your feedback!
