Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
491 reviews
ZIP Moving & StorageSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ZIP Moving and Storage provides relocation and storage needs. Our success is based on a foundation of highly trained workers and a committed management team. We are characterized by speed, skill, and above all, experience gained in the many years moving homes and offices. In addition, ZIP Moving and Storage offers a high level of professionalism through fair and respectful communication with clients so that both parties have a pleasurable experience.
ZIP Moving & Storage (zipmoving.us) has 491 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
491 approved reviews, newest moderated first
The job got done.
By Motherbjb
Response from ZIP Moving & Storage· Nov 5, 2025
Dear Barbara, Thank you for your feedback — we're glad to hear the job was completed. If there's anything you'd like to share about how we can improve your experience next time, feel free to contact us at 855-947-6543. We appreciate your business.
The moving crew was very good. They loaded the truck quickly. The problem was that there was not enough truck. The estimator blew it. It took two trips to complete the move and the cost of the move went up about 30%.
By David B.
Response from ZIP Moving & Storage· Nov 5, 2025
Dear David, Thank you for your review. We’re glad to hear you were satisfied with the performance of our moving crew. Regarding the estimate, our quotes are based on the inventory and details provided during booking. If the actual volume exceeded what was originally submitted, additional time or truck space may be required, which can affect the final cost. If you’d like us to review the details of your move or the estimate provided, please feel free to contact us directly at 855-947-6543. We’d be happy to take a closer look and provide clarification.
Christian and team were fantastic! They were careful, fast and made sure I was happy with my furniture placement before they left. I was VERY impressed with this team. I was a little disappointed with my last moving experience with Zip but decided to give you guys another try. I'm so glad I did!
By Kristen P.
Response from ZIP Moving & Storage· Nov 5, 2025
Dear Kristen, We’re so happy to hear you’ve had a great experience with Zip Moving and Storage. Thanks so much for your kind feedback. We wish to take this opportunity to say thank you for allowing us to be your mover of choice.
While the crew was friendly, my estimate went up by $500 for unclear reasons. When I emailed the company twice with my concerns, I received no response. I asked for an itemized receipt and they sent an unitemized one so I could not even identify the reason for upcharge! I also had damaged furniture and broken items including an antique cup from my grandmother. The crew also left for the day leaving furniture unassembeled that they had disassembled to move, including a couch, recliner, and master bed! Do NOT recommend.
By Carrie C.
Response from ZIP Moving & Storage· Nov 5, 2025
Dear Carrie, Thank you for your feedback. We're glad to hear the crew was professional during the move. Regarding the final charges, all billing is based on the actual time, services, and materials used on moving day, as outlined in the signed paperwork. If you still need an itemized receipt, we encourage you to contact our team directly at 855-947-6543, and we’ll ensure it’s provided. As for the claim of damaged or missing items, we have no record of a submitted claim for your move. If you believe items were damaged, we recommend filing a formal claim so our Claims Department can review and assist you accordingly. We appreciate your business and remain available to help resolve any outstanding concerns through the appropriate channels.
Great service and value
By PQY
Response from ZIP Moving & Storage· Aug 11, 2025
Dear Quinn, We could not be happier that Zip Moving and Storage provided you with a great moving experience. Thank you for sharing your review with us and the community. P.S. We use Instagram for news on service and promo codes @zipmovingandstorageatlanta you can follow us there.
Zip was incredibly communicative leading up to my move and delivered on all their promises and more! The entire move was timely, the movers were careful and precise, and the whole process was extremely efficient. They were also very professional and made me feel comfortable throughout the move. Not to mention, of the three moving companies who quoted me, Zip was the most cost effective!
By Macie G.
Response from ZIP Moving & Storage· Aug 11, 2025
Dear Macie, We are so thankful for having amazing customers like you! Enjoy your new home!
Hard working, courteous moving team.
By Elizabeth
Response from ZIP Moving & Storage· Nov 5, 2025
Dear Elizabeth, We’re so happy to hear you’ve had a great experience with Zip Moving and Storage. Thanks so much for your kind feedback. We wish to take this opportunity to say thank you for allowing us to be your mover of choice.
Great service. The guys were very fast, efficient, and polite. Will definitely use again and refer friends and family.
By Tameca G.
Response from ZIP Moving & Storage· Nov 5, 2025
Dear Tameca, We are so thankful for having amazing customers like you! Enjoy your new home!
