ZIP Moving & StorageReviews of zipmoving.us

Response from ZIP Moving & Storage· Jun 30, 2026

Hi Shikia, Thank you for taking the time to share your experience and for your kind words about our moving team. We're glad to hear they handled your belongings with care and professionalism. We sincerely apologize for the delay in your scheduled arrival and the frustration it caused. We understand how valuable your time is, and we appreciate your patience throughout the process. Your feedback is important to us, and we'll share it with our operations team as we continue working to improve our scheduling and communication. Thank you again for choosing ZIP Moving & Storage. We're grateful for your recommendation and look forward to serving you again in the future.

Response from ZIP Moving & Storage· Oct 18, 2024

Dear Danielle, Thank you for your feedback! We're glad to hear the movers were fast and efficient. We apologize for the inconvenience regarding the bed assembly. It's our goal to make every move as smooth as possible, and assembly should have been included. Kindly contact our Customer Service department at 855-947-6543, so we can address this and improve your experience. We're here to help!

Response from ZIP Moving & Storage· Jan 24, 2024

Dear Tracie, Thank you for your positive review! At Zip Moving and Storage, we always strive for excellence, and your feedback is invaluable in helping us achieve that. We understand that there's always room for improvement, and we would love the opportunity to chat with you and learn more about how we can turn your 4-star experience into a 5-star one in the future. Our team is at your disposal every day from 9 AM to 5 PM. Please feel free to reach out to us at 855-947-6543, and we would be more than happy to discuss your feedback further!

Response from ZIP Moving & Storage· Aug 17, 2023

Dear William, Thank you for taking the time to share your feedback regarding your recent moving experience with Zip Moving and Storage. We greatly appreciate your kind words about our workers' professionalism and efficiency. We're thrilled to hear that our team delivered a great moving experience for you. Your satisfaction is our top priority, and we're committed to ensuring that every aspect of your move goes smoothly and seamlessly. We apologize for the inconvenience you experienced with the missing piece from your bed frame. We understand that even a small oversight can impact your overall moving experience, and for that, we're truly sorry. To address this matter and elevate your experience to a 5-star level, we kindly request that you get in touch with our customer service team. Our goal is to make things right and ensure that any issues are resolved to your satisfaction. Please reach out to us at 855-947-6543 so we can gather more information about the missing piece and work on finding a suitable solution. Your feedback helps us improve our services, and we're dedicated to using it to enhance the quality of our future moves. Thank you once again for choosing Zip Moving and Storage. We appreciate your feedback and the opportunity to exceed your expectations.

Response from ZIP Moving & Storage· Jul 28, 2023

Dear Montserrat, Thank you for leaving us this review. We will immediately inspect your paperwork to see what happened and how much we were supposed to charge you. If there are any discrepancies discovered, we will reach out to you to offer fair compensation. If you would like an update on our inverstigation, please feel free to contact us at (855) 947-6543.

Response from ZIP Moving & Storage· Mar 14, 2023

Dear Tanya, Thank you for your honest feedback, it really means a lot to us! We'll aim for a 5* experience next time. We wish you all the best!

Response from ZIP Moving & Storage· Jan 2, 2023

Dear Katie, Thank you so much for this feedback. We'll make sure to make it a 5* experience next time you use our services. We wish you happy holidays!