Zen PlannerReviews of zenplanner.com

Help and assistance is always great, functionality of the system is not always as good as it could be.

Perfect soft for any fitness.

Zen Planner is a great way to track memberships and finances. My members love how easy the app is to use for reserving classes and tracking their results.

ZP offers a fully-featured, robust system and customer service is outstanding.

Best decision we made as a business. Best customer service we’ve received in any aspect of our business. Must have for any gym.

The app is glitchy. The program doesn’t alert us to non-paying members consistently and/or accurately. We have to do audits of every member to get an accurate accounting of what is happening with our members. The customer service line never has enough staff to pick up when I call. They have to get back to me and it’s not always convenient when they call back (ie. during class times).

Service is pretty good. The platform seems a little unstable and the retails sales side of the software is difficult to use. Some of the service consultants are exceptionally friendly and helpful- but others are impatient and a little rude. They are much cheaper than mindbody- which makes me put up with the inadequacies within the software. For me it's not user friendly. To give you an idea: I would equate it to early windows OS versus apple operating system (Zenplanner being the early Windows OS).

Always attentive to detail with great patience and extremely curtious staff!