Very prompt service!
Very prompt service!
By Dianna
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
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335 reviews
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Zen Planner is an all-in-one software solution that powers every aspect of managing a fitness business. More than member management software or a CRM - it's a game-changer that helps you transform your gym. Simplify daily administrative with member and staff management, automated billing, and revenue recovery. Keep track of your member's progress with workout, skill, and belt tracking. Attract and convert new leads with a branded website, AI-driven tools, and automated marketing campaigns. The Campaign Marketplace, Zen Planner’s Quick-Start Marketing Toolkit, offers over 50+ prebuilt email, website and SMS campaigns to help you re-engage clients, promote new programs, and drive results effortlessly. Connect with your leads and members through integrated chat, 2-way SMS, and voice calls. Manage your member engagement, sales, and marketing from one place. Access all these features through the Zen Planner app that lets you manage your business anytime, anywhere.
Zen Planner (zenplanner.com) has 335 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
335 approved reviews, newest moderated first
Very prompt service!
By Dianna
Zen planner has one of the best training centers to learn everything about the program and where that falls short they always have someone available to help you whenever you run into a problem. However, the reason I didn't give it 5 stars is because some of the functions are not that efficient. You have to do a couple of extra steps to do something that should happen in one step. And there has been a couple of bugs lately in the system.
By Dolan
Give yourself an edge! Software is easy to use and is very multifunctional. Integrates with your website easily. Support and training is easy to get to when needed. We're a small school but they treat us as if we were huge. Love Zen Planner.
By Julie
Great Service i love Zenplanner and stuff is always friendly and helpful 😉👍
By Daniel
Better than Mindbody...
By Keegan
Clunky back end. Issues around multiple bookings and waitlisting are major major issues. Membership holds etc sometimes don’t work. I feel the back end is outdated and needs a serious revamp. App is slow and temperamental too.
By Peter B.
ZP is a great system. My only critique would be that when services so many different types of businesses, allowing more ability to customize certain functions would go a long way.
By Emily C.
Great service!
By Anthony