Ian did a fantastic job setting up our…
Ian did a fantastic job setting up our Loyalty program. Everything was clearly communicated, on time and he accommodated all of our requests.
By JKneebone
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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242 reviews
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All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Ian did a fantastic job setting up our Loyalty program. Everything was clearly communicated, on time and he accommodated all of our requests.
By JKneebone
The team are attentive and knowledgable. They have been incredibly helpful in providing a smooth transition to the platform.
By DR K.
Excellent service. Everyone in our clinic is very happy with the new software. Good support and software is easy to use
By Gonzo
Zenoti stands out as a reliable and scalable CRM solution, offering excellent support and continuous updates to keep up with industry trends and customer demands. Engaging with their Customer Success Managers is always highly valuable and insightful, as they promptly address queries and resolve any systematic errors efficiently. In particular, Bernice Harrison has been exceptional, offering extensive knowledge and outstanding service. This level of support ensures a smooth experience and helps businesses optimize their operations and drive growth.
By Reece I.
Amazing support. These ladies and gentlemen are always eager to bring out the most from Zenoti for your business. A huge thanks to Ian and Bernice for assisting InuVersal as splendidly as you did. They made the daunting CMA so easy to navigate with their professionalism. 10/10!
By Aaron F.
David is always clear, concise and super helpful
By Micheal
We couldn’t ask for better support than what we receive from Ramana Bura. He is incredibly attentive and detail-oriented, always ensuring that every issue or question is handled with patience and care. No matter the problem, Ramana consistently walks us through solutions step-by-step, making even complex challenges manageable. He’s also extremely reliable, always on time, and quick to respond whenever we need assistance. His dedication and professionalism truly set the standard for excellent support. Thank you for having someone as exceptional as Ramana on your team!
By Savana
So helpful, couldn't recommend the support team enough. David was thorougher and exceeded my expectations.
By Phillipa C.