Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
354 reviews
YourGreenHousesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
354 approved reviews, newest moderated first
In March 14,2026 I ordered and paid for greenhouse ($4,773.00) which should be delivered by May 20, 2026. Today is September 22, 2026, and the greenhouse wasn't delivered, yet. All I got were just excuses and excuses. I already cancel the order and asked for refund but did not hear from the company eighter. I don't know if I will ever see the money again! DO NOT BUY from this company unless you want to be disappointed as much I am. Jitka
By customer
So far 5 stars. Liz N. was awesome during my initial ordering call and walked me thru everything very thoroughly. She also responded immediately when I had a couple questions after the call. Melanie S.’s follow up call a couple days later was a great review and confirmation of my order. Hope this level of responsive and service continue through the process.
By Eric
i was charged $3533in feb 2026 for a green house. the item has been told to be delieved and still on the process.July 2026, no item delived, so i cancelled the order. Daniel Knott tel 9043375411 email me and stated that i will be refunded and shopify will send the refund and to email him in 2 days if no refund. I did keep emailing them since upto this time sept 22, 2026 no refund. My order number in the greenhouses item is 3060.
By Ronald C. B.
I ordered in April and they charged my CC. This is Sep 22 and still no greenhouse. Continually false promises of delivery date. Multiple excuses. Blame the carrier. Now I feel they want me to ask for a refund due to the sales price I received.
By L B.
Was very nice to have a real person reach out in this era of everything is a BOT on the Internet
By Rob B.
Response from YourGreenHouses· Oct 5, 2026
Hello Rob, We strive to provide the best service we can, and we understand the importance of having a real person talking through and hearing out your issues, no matter what they are. We're happy that you appreciate these things.
Melanie, was a pleasure to talk with.
By Bob G.
Response from YourGreenHouses· Oct 5, 2026
Hello Bob, We're happy to hear that you had a good talk with Melanie. We'll make sure to let her know of this.
The Yourgreenhouses company experienced such a demand that they were considerably delayed in getting our unit to us but we trusted them to solve the delivery problem and they did. We're currently in receipt of our Nordwood Arrow kit and are preparing the foundation upon which it will be assembled. Opening the robustly packaged kit revealed 100% of the needed wooden components are present, and based on that reveal, we're expecting to find the complement of glass and metal hardware to also be complete. (Inclement weather prevented a complete inventory.) Interaction with their personnel, especially Gustavs and Maria went exceptionally well and they continue to respond to our ongoing questions and needs. Based on our experience to date, we highly recommend the company and their products. (A follow up review will be provided on Trust Pilot when assembly is complete.) Following up on 5 Oct 26, the foundation is in place, a set of ten concrete piers that descend to the native shale layer on a hillside we've augmented with 2nd hand railroad ties and a lot of dirt. As of this date, assembly of parts up through sheet 2 of the manual is complete with EL's 1-3 in place. Dimensions are good in all fittings so far. 'Lots to do but aiming for having the glass in by 8 Oct. Given the overt simplicity of the design and the well made components, the tasks accomplished so far are highly encouraging! The Nordwood frame is made of Norwegian spruce, a vary stable wood with respect to temperature and humidity. A smart choice for a wood frame greenhouse!
By Jeffie
Response from YourGreenHouses· Oct 5, 2026
Hello Jeffy, We highly appreciate your understanding and patience with us during this logistics crisis. We are happy that our CEO, Gustavs, and our employee, Maria, provided good service to your satisfaction.
Great communication! Melanie was a great help. I can’t wait to get my greenhouse!
By Gina R.
Response from YourGreenHouses· Oct 5, 2026
Hello, Gina. We appreciate the kind words, and we let Melanie know that she was a great help.
