Life Essentials RefilleryReviews of lifeessentialsrefillery.com

I placed an order online on May 12, 2026 for 4 items. I paid $9.98 for shipping but it’s a small company so I didn’t expect *immediate* turnaround. After 3 weeks with no communication like an email with receipt and tracking number, I contacted them. No response. Two weeks later; I tried the same way again, as well as another method of communication. Still Nothing. I tried again. Continued silence from Life Essentials Refillery. 68 days and zero communication later - over TWO MONTHS and a week - the package showed up. There was no receipt, but each tiny package was rolled up and reused paper with a happy little sticker. The two bottles of essential oil were tightly capped, but only about 3/4 full. It’s a brand I’ve used for over 30 years, and I have never seen a bottle for sale that was so underfilled. It was a small order, nothing I couldn’t live without. I’ve worked for small retailers, and I understand the struggle. But I have never experienced such an absolute failure of customer service and order fulfillment. There are a lot of possible excuses for the package taking that long but none for the lack of communication. And if the online portion is too complex, please take the website down. Perhaps they are fabulous at what they do in person, but I absolutely cannot recommend dealing with them online.

Slow service but products were good

Sheila is one of those rare people who makes you feel instantly cared for. Her knowledge, kindness, and attention to detail are unmatched—and the products here are truly special: pure, organic, hard-to-find gems that make a real difference. She even custom-made a beautiful gift basket for me, which says everything about the level of heart she puts into this place. I trust her completely—from teas, popcorn seasoning and skincare to the most delicious grass-fed beef. This has officially become a speed-dial spot for me. It doesn’t feel like a store… it feels like home.

I always find new and interesting products. I tried the dishwasher tabs and love them! I'll be back for more.

I waited a week and my products never shipped. I had to call and cancel my order.

They are so kind and helpful AND receiving more and more new product in every week!

It has been a week and it still has not been delivered

Love going to this store. I always learn and find something new to try.