I waited a week and my products never…
I waited a week and my products never shipped. I had to call and cancel my order.
By Anonymous
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
46 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover eco-friendly living with Life Essentials Refillery! We offer a curated selection of sustainable and zero-waste products, from household cleaners to pantry staples, all designed to help you reduce your environmental footprint. Shop our plastic-free alternatives and refill station, embracing a greener lifestyle while supporting a cleaner planet. We offer bulk foods, pantry staples, loose leaf tea, herbal supplements, raw local A2 milk, local grass fed, grass finished meats, and more. Join us on the journey towards a more sustainable future.
Life Essentials Refillery (lifeessentialsrefillery.com) has 46 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 6 reviews with 1 star · Clear filters
I waited a week and my products never shipped. I had to call and cancel my order.
By Anonymous
It has been a week and it still has not been delivered
By Blair
Never received my order, I placed September 20, 2024 and still HAVEN'T RECEIVED IT
By Trina
I asked for a refund and am yet to receive a response or refund. I ordered milk and was messaged that it is ready for pick up. I went that day during store hours to pick up my order, but when I got there the store had closed early. Now I understand things happened, but I live an hour away and it's milk that can expire. So I sent a message if I could get a refund since I will not be able to go pick up my order in time but I haven't heard back from anyone....so other than that I can't give a good review just yet. I'm sure the store is very nice and has many treasures, but I just wanted some communication.
By Zashelee
Response from Life Essentials Refillery· Dec 9, 2024
Hi Ashelee, I tried to find your order in our system but I couldn't find an order that matches your email address or name. Please feel free to reach out so we can see what happened. Thanks, Sheila
Item I ordered online wasn't available the day online site said order would be ready. Owner's father was working and did what he could to make it right, but item simply wasn't available. I believe that the order site is automated and owner may not monitor it. I would have rated her more stars if she had ever responded to my followup emails. Store was cute and had many items related to sustainability.
By Janet
Response from Life Essentials Refillery· Dec 9, 2024
I am sorry to hear about your experience. We have found that Square is challenge and give us very little control over automated messaging, delivery times estimates, etc and have switched over to Shopify. I am sorry that we fell short of your expectations. I hope you have been able to find a local source for your products. If you ever want to try us out again- we would be grateful for the opportunity.
The packages of dried beans I ordered arrived in poor condition. Packed in paper bags of which only two were intact. I have a photo but can't show it due to review limitations. Fortunately, I always mix these types of beans, but this will affect any future orders from me. Email was sent to Sheila with a photo, with no response.
By Robert
Response from Life Essentials Refillery· Dec 9, 2024
Robert, I am so sorry that we didn't see this review until now. I quickly found your email in spam and responded to it. If there is way for us to make this right, please let us know via email. Thanks, Sheila