Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
354 reviews
YourGreenHousesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
YourGreenHouses is a premium greenhouse manufacturer that has been serving growers across the United States and worldwide since 2009. Our greenhouses are produced in Europe and ship directly to your door with free nationwide delivery across all 50 states.We offer three main product lines to suit every space and growing goal. Our polycarbonate range covers compact backyard structures through to large commercial setups. Our Nordwood line combines slow-grown Nordic spruce with tempered glass for customers who want a premium garden room aesthetic. Our Scandiglas range offers high-performance tempered glass structures available in multiple configurations including standard, Accoya, Pyramid, Lean-To, and T-Shape Orangerie.Every greenhouse we sell comes with a manufacturer warranty that varies by model and product line, designed to give you long-term confidence in your purchase. Our support team is available from the moment you place your order through to assembly and beyond.We have served hundreds of thousands of customers across multiple continents over 15 years of manufacturing. Every review we receive helps us improve and serve our customers better. If you have had an experience with us, we want to hear it.
YourGreenHouses (yourgreenhouses.com) has 354 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
354 approved reviews, newest moderated first
Liz was awesome! She went above and beyond to answer my questions and find a way to help me complete my purchase!
By Amie H.
Response from YourGreenHouses· Jul 19, 2026
Hi Amie, thank you for the kind words. Answering questions properly and making the purchase easy is exactly what we want every customer to experience. Enjoy your greenhouse.
Do NOT order from this company- they do not fulfil orders. I ordered a greenhouse in December and paid in full with the estimated shipping in March. That was then continuously delayed with little to no communication, unless prompted by myself, from YourGreenhouses. It is not mid-July and the greenhouse I ordered over six months ago has been sitting in Kansas for over a month with FedEx, with no forseeable shipping in the future. Total scam.
By Rebecca C.
Response from YourGreenHouses· Jul 19, 2026
Hi Rebecca, we're sorry, six months and a shipment sitting without movement is not acceptable. Your greenhouse is in the US and awaiting carrier pickup. Our team will contact you directly with the real status and a full refund if you'd rather not wait any longer.
The customer service is amazing and so helpful. With their instructions and the help of Yahuah, the two of us, 62 & 63yrs old were able to build our greenhouse! Hallelu Yahuah. Yahuah willing next year we will be able to grow enough vegetables for us and help others in need. ❤️❤️🎊🥳
By Dawn R.
Response from YourGreenHouses· Jul 19, 2026
Hi Dawn, thank you so much, and congratulations on getting it built. That's a real accomplishment and we're delighted you're happy with it. Wishing you a wonderful growing season next year.
Communication needs much improvement.
By Brian B.
I placed my order in March 2026 with a stated lead time of 8-10 weeks. After multiple tries to get a definitive answer, I still have no idea when my greenhouse will arrive. It’s now the middle of July and I wonder if I have been scammed.
By Tom
Response from YourGreenHouses· Jul 19, 2026
Hi Tom, we're sorry for the long wait and for not giving you a clear answer. Our team will contact you directly to confirm your order details and give you the real status, along with a full refund if you'd prefer not to wait.
Ordered greenhouse on January 16th with a March delivery date which came and gone. Have had many promises it will be 20 to 25 working days, it will be another 2 weeks, it will be another 2 weeks. All this time has passed and no greenhouse. 6/12/2026 received a Fed Ex tracking number stating waiting for customer to pick up, to this day the status on tracking has not changed. About 3 weeks ago they did give me 10% back for being patient and stating it will be another 2 weeks. Well, my patients have run out at this point I just want my money back. If I could write this review with zero stars I would have because they do not even deserve one!
By Jeff
Response from YourGreenHouses· Jul 19, 2026
Hi Jeff, we're sorry, you've been patient far longer than you should have had to be, and a refund request deserves a straight answer. Our team will contact you directly to process your refund.
The staff was quick to offer replacements for parts when our boxes were damaged on delivery. Thankfully the greenhouse parts were not damaged. The greenhouse itself is good quality and assembly is clear and straightforward in the instructions provided. a solid product!
By Jessica T.
Response from YourGreenHouses· Jul 19, 2026
Hi Jessica! Thank you for the review. We're glad the replacement parts were handled quickly and that the assembly instructions were clear. Enjoy your greenhouse!
My greenhouse was never delivered. My inquiries were not answered in a timely manner and assurances were not satisfactory. I have requested a refund through my bank. Very disappointed.
By Lucy Elizabeth M.
Response from YourGreenHouses· Jul 19, 2026
Hi Lucy, we're sorry your greenhouse never arrived and that your inquiries went unanswered. Your refund has been processed in full on our end.
