YourGreenHousesReviews of yourgreenhouses.com

I like the rest on this page ,i get the same type email this company is a scam 2 months I was promised it would be shipped in 30 days . I cant get a hold of a human .I WANT MY MONEY BACK 3.500 and change THEY ARE SCAMING PEOPLE . sounds like a class action LAW SUIT IS IN ORDER. GIVE ME MY MONEY BACK MITCH HULL KENTUCKY

Very frustrating interaction with this company. I ordered a greenhouse 04/30/25 and there was a delay. I waited and finally did receive the greenhouse. Due to my husband's illness, I did not unpack until this year. When I unpacked it had everything labeled as another model. I contacted customer service and I was told to open it because it was probably mislabeled, which I did. It was the correct model as ordered, but there were missing parts. According to the manual that came with it, those parts were not listed but I did receive part of them. The online manual showed the missing parts and the video also showed the missing parts. I have contacted customer support and was told to send pictures which I did. I have repeatedly, reached out via, phone, texts, website, email with no response. I have a partially built greenhouse sitting waiting for parts with no idea when or if I can get the missing parts. Customer service is definitely lacking. Manuals and videos do not have the same instructions or parts lists. I have spent countless hours going through each one to try to come up with a plan. I would advise not doing business with this company. I am sitting here with a daily reminder in my backyard of a company that is not concerned about their customers.

Great communication with Liz, she was prompt to get back with me to answers all my questions or concerns. I will recommend without any doubt to do businesses with Nordwood Greenhouse.

Liz, was fantastic in helping us pick the best greenhouse for our project. She was very responsive and able to get us everything we needed very quickly.. I would recommend this to anyone interested in a high quality product. S. Davis

Work with Ruben and youll have a wonderful experience i cant wait for my greenhouse to arrive.

Lizz was amazing and made the process so simple and give me a great

I had questions about the product and was contacted by Liz, a company representative. She was very knowledgeable, pleasant, and helpful. Although we were unable to find a product that fit my space, my experience with her was very positive.

I really liked the design and price, I should have guessed it was to good to be true. do not believe the reviews on the website. I believe they are made up. First my order, like so many others I found out was 4 months late, this meant instead of spring I am left assembling a greenhouse in 100+ degree heat. Unless you want to talk to sales, which is still a crap shoot to get a hold of you will never get anyone to answer the phone, there technical support is 1, just one person. He is nice and helpful but way to overwhelmed. Manual they send you is not detailed and only basic pictures, it gives you basic areas to put things together not specifics, the math on the front for sinking the posts wasnt correct so in the rock hard dirt of now summer we had to dig twice, in 100 degrees. because the video has no voice instruction and does not follow the manual it send you in a different direction and some items are differently referred to as it shares with another companies greenhouse KSB Arrow which calls there pieces something different. it was a mess from the beginning and its not even completed because we just found out not all of our pieces are correct. so we may be customizing it when the weather cools off. I don't know what else to do at this point. I am really sad about how this turned out. might be money thrown out the window.