Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Seemless. Website is clear, detailed, easy to navigate. Love that you can try out the glasses online. Shipping is fast too.
By Terry
Response from XP Health· Aug 21, 2026
We're so glad you found our website clear and easy to navigate, and that you enjoyed trying on glasses online! We appreciate your kind words about our fast shipping.
The experience was a lot easier than I thought it would be. I was concerned about the fitment of the glasses, and I struggled at first with the photo feature for face scanning. But once I got it to work the process went really smooth. Much faster than my optometrist and much cheaper.
By JV
Response from XP Health· Aug 21, 2026
We're so glad to hear that your experience with us was easier than anticipated, despite the initial challenge with the face scanning feature. We appreciate you highlighting the smooth process once that was overcome, and we're happy we could offer a faster and more affordable option.
Good experience, easy to navigate. Good customer service, when required.
By Adam
Response from XP Health· Aug 21, 2026
We're delighted to hear you had a good experience and found our navigation easy. It's wonderful to know our customer service was helpful when you needed it!
Good customer support experience and able to get issue resolved
By Vincent C.
Response from XP Health· Aug 21, 2026
We're so happy to hear our support team successfully resolved your issue. Thank you for your kind words!
The glass I got from here were great and have been using them ever since.
By Prabin R.
Response from XP Health· Aug 21, 2026
We're delighted to hear that you're enjoying the glasses you purchased from us! Thank you for sharing your positive experience.
The convenience of XP Health, the prices and the great selection is why I will continue to use XP Health.
By Clint W.
Response from XP Health· Aug 21, 2026
We're so glad to hear that our convenience, prices, and selection are why you'll continue to choose us! We appreciate your positive feedback.
easy to customize glasses, wide selection, depending what you select fair to great prices.
By anonymous
Response from XP Health· Aug 21, 2026
We're so glad you found it easy to customize your glasses and that you appreciate our wide selection! We strive to offer great value.
When shopping on the XP Health website, I always find a wide variety of glasses to choose from. The customer service is great, and they respond quickly to return requests or issues with orders. My shopping experiences have been nothing short of smooth and peaceful with XP Health.
By Alexis R.
Response from XP Health· Aug 21, 2026
We're so glad to hear that you consistently find a great selection of glasses and that our customer service team has been responsive and helpful. It's wonderful to know your shopping experiences have been smooth and peaceful!
