Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
Checking to make sure glasses and fit are correct
By Randolph
Response from XP Health· Aug 21, 2026
We appreciate you taking the time to provide your feedback. We are always working to ensure everything is correct.
XP Health has always provide quality service and quality merchandise.
By Erika A.
Response from XP Health· Aug 21, 2026
We're so happy to hear that our service and merchandise consistently meet your expectations for quality. Thank you for your kind words!
The friendly customer service and easy to try on glasses makes the entire process super simple and fun! There is a variety of options to choose from with descriptions on all. Seamless ordering helps with follow-up from customer service which is helpful.
By Daisy
Response from XP Health· Aug 21, 2026
We're so happy to hear that our customer service and easy try-on process made your experience simple and fun! We appreciate you highlighting the variety of options and seamless ordering. Thank you for your wonderful feedback!
Great product line up and fantastic customer service with timely communication about the progress of the order. Packaging was very premium that added a great experience to buying
By jaycthakker
Response from XP Health· Aug 21, 2026
We're so happy to hear you enjoyed our product lineup and experienced fantastic customer service with timely communication. We're also delighted that our premium packaging added to your experience!
I renewed my contact lens prescription from home through XP Health, and the entire process was quick, simple, and extremely convenient. The instructions were easy to follow, and I appreciated not having to schedule an appointment or travel to an office for a routine renewal. It was a smooth, time-saving experience from start to finish.
By Julian David Melendez T.
Response from XP Health· Aug 21, 2026
We are so glad to hear that renewing your contact lens prescription through us was a quick, simple, and convenient experience! We appreciate you highlighting how easy our instructions were to follow and the time-saving value.
nice options and convenience.
By Mickey S.
Response from XP Health· Aug 21, 2026
We're happy to hear you appreciate our options and convenience! We value your feedback. We'd love to learn how we can earn 5 stars :-).
It is quick and easy to use. Customer service is also easy to access.
By Shatonna L.
Response from XP Health· Aug 21, 2026
We're thrilled to hear that you found our service quick and easy to use, and that our customer service was accessible. Thank you for your wonderful feedback!
The phone support was wonderful she explained everything to me Fully
By Rikki S.
Response from XP Health· Aug 21, 2026
We're so glad to hear our phone support was helpful and explained everything fully. We appreciate your kind words!
