Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
My order was delayed for several weeks with no update. However, once I reached out to customer service they expedited fulfillment and refunded my payment! Happy with the final outcome.
By Jaylynn W.
Response from XP Health· Jul 16, 2026
We appreciate you sharing your experience with us. We are glad our team could resolve the delay and ensure your satisfaction with the final outcome. We value your patience and feedback.
Easy and no weird strings attached. Highly recommend using this.
By Andrew N.
Response from XP Health· Jul 16, 2026
We're so glad to hear you found our service easy and one you can trust. We appreciate your recommendation!
Great frame options. Enjoyed being able to try on at home. Using the app to do the measurements was a little finicky, but in the end I was happy with the glasses I received.
By V M.
Response from XP Health· Jul 16, 2026
We're happy you enjoyed our frame options and the convenience of trying them at home! We appreciate your feedback regarding the measurement app. We are always working to improve our user experience.
It was good to see a ton of glasses for a very good price. It was easy to select 6 pairs that got sent to my home.
By Melissa S.
Response from XP Health· Jul 16, 2026
We're so glad you liked our selection and pricing, and that choosing your glasses was easy! We appreciate your positive feedback.
My sunglasses order failed to arrive twice, but I must commend the customer service team for connecting with USPS and identifying a problem with the mail service. On the third order (second replacement), I successfully received my sunglasses at my home address without issue.
By Amanda S.
Response from XP Health· Jul 16, 2026
We're truly glad to hear that our customer service team was able to assist in resolving the delivery issues and that your sunglasses finally arrived safely. We appreciate your patience and understanding throughout the process. Thank you for your positive feedback!
Extremely easy experience!
By Nate
Response from XP Health· Jul 16, 2026
Thank you for highlighting our easy experience! We appreciate your review.
The convience
By Demita H.
Response from XP Health· Jul 16, 2026
Thank you for recognizing our convenience!
Very easy and the frame options are excellent!
By John W.
Response from XP Health· Jul 16, 2026
We are so glad you found the process easy and appreciated our frame options! Thank you for your kind words.
