Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
XP Health provides excellent service, and its customer support is among the best I’ve experienced. I’ve never seen a customer service team follow up so consistently. Definitely a highly recommended provider.
By sh
Response from XP Health· Jul 17, 2026
We are so glad to hear you had such a positive experience with our service and customer support! We truly appreciate your kind words and recommendation.
Loved the experience. Loved the vast catalog of glasses, and when I ordered they were shipped to me pretty fast. Also got contacts (daily accuve oasis max) for way cheaper than the place that gave me my exam wanted to charge. Not sure if benefits vary from employer to employer but my eyes are benefits were very generous. As far as the glasses go, I went with a unique style and I’m very happy with the result and quality. -Randall Gatesman
By Randall G.
Response from XP Health· Jul 17, 2026
We are so pleased to hear you had such a positive experience with us! It's wonderful to know you appreciated our wide selection of glasses and the quick shipping. We are also happy we could offer a more affordable option for your contact lenses. We truly value your kind words about the unique style and quality of your new glasses. Thank you for sharing your feedback!
The website is easy to use and has plenty of filters which allow you to easily identify glasses that meet your needs. I also like that they will promptly certain eligible frames directly to you via mail so you can try them on before ordering them. Lastly, the prices are very favorable. Looking forward to my new pair of glasses!!!
By James C.
Response from XP Health· Jul 16, 2026
We're so happy to hear you found our website easy to navigate and appreciated the variety of filters! We're also glad our home try-on option and favorable pricing met your expectations. We look forward to you enjoying your new glasses!
Great service. Glasses are always amazing.
By Michael M.
Response from XP Health· Jul 16, 2026
We're so glad to hear you consistently receive great service and love our glasses. Thank you for your wonderful feedback!
I ordered glasses through XP Health earlier this year and couldn't be happier with the experience. The quality of the glasses they had in stock was great, and the sizing process was surprisingly easy, no guesswork or frustration like I'd had with other companies (I'd previously tried Warby Parker and had a worse experience there). What really stood out was the speed: my glasses arrived within 72 hours of ordering. On top of that, using my vision benefits through XP Health was completely seamless, everything was applied automatically and made the whole purchase simple from start to finish. Highly recommend XP Health if you're looking for a fast, easy, and hassle-free way to get glasses using your vision benefits.
By JB
Response from XP Health· Jul 16, 2026
We are so glad to hear that your experience with us was positive and that you are happy with your new glasses! It's wonderful to know that our selection, sizing process, and the speed of delivery met your expectations. We also appreciate you highlighting how seamless it was to use your vision program. Thank you for your kind recommendation. We truly value your feedback.
Great glasses.I got it earlier than expected
By Mae M.
Response from XP Health· Jul 16, 2026
We are so happy to hear that you love your new glasses and that they arrived sooner than expected! Thank you for your wonderful feedback.
SO slick and the only question I had, they reached out and I was able to clear it right away, and they shipped quick!
By Mackenzie R.
Response from XP Health· Jul 16, 2026
We're so happy to hear you had such a smooth experience and that our team could quickly resolve your question! We appreciate your kind words.
Happy with quick turnaround and excellent customer service!
By Sara
Response from XP Health· Jul 16, 2026
We are so pleased to hear that our quick turnaround and excellent customer service met your expectations. We truly appreciate your kind words!
