Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
352 reviews
XP HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XP Health is a digital-first vision benefits platform that helps employers offer better, more affordable vision care to their employees. Members save up to $1,200 per year on eyewear XP Health, with designer frames averaging just $42 per pair, no copays, no claims paperwork, and no retail markups. The platform includes in-person eye exams at thousands of provider locations, eyewear home and virtual try-on, and home delivery. XP Health serves over 6,000 business customers, including dozens of Fortune 500 companies. The company was recognized by Time Magazine as one of the World's Best Health Tech companies and by Inc. 5000 as one of the Fastest-Growing Companies in America. Based in San Carlos, California.
XP Health (xphealth.co) has 352 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
352 approved reviews, newest moderated first
I bought a pair of eyeglasses here and it's been great experience. The customer service is great, always helping in every way possible
By NP
Response from XP Health· Jul 30, 2026
We're so happy to hear you had a great experience and that our team was able to assist you so well. Thank you for your kind words!
We have used XP to order contacts and glasses and I couldn’t be happier with the prompt delivery. If I ever have to have help someone is always willing to answer any questions I have and the problem is always resolved quickly and efficiently. Thank you XP for making this process easy!
By Dana R.
Response from XP Health· Jul 30, 2026
We're so happy to hear about your positive experience with our prompt delivery and helpful support team. We truly appreciate you sharing how easy we've made the process for you!
I received my glasses and the prescription was incorrect. I contacted Customer Service and got the issue resolved quickly.
By MW
Response from XP Health· Jul 30, 2026
We appreciate you sharing your experience. We're glad our team could quickly resolve the prescription issue for you.
You have good choices at high end glasses, But at low end I believe your options are limited and sizes sometimes don’t fit well.
By Jalpa P.
Response from XP Health· Jul 30, 2026
We appreciate your feedback regarding our low-end options and sizing. We are always working to expand our selections and improve fit for all our customers.
My experience was great because I received my pair eye glasses in a great time and it look just like the picture on the app and it comes with medication in them love and you get to choose a great variety of glasses, sunglasses too
By Rontresia W.
Response from XP Health· Jul 30, 2026
We're so happy to hear that you received your eyeglasses quickly and that they matched the picture perfectly! We're also glad you appreciate the variety of options we offer. Thank you for your wonderful feedback!
Awesome company and flawless delivery. I highly recommend
By Brian T.
Response from XP Health· Jul 30, 2026
We're so happy to hear you had such a positive experience with us and our delivery service. We truly appreciate your kind words and recommendation!
The prices are good! Customer service was so helpful. I’d definitely recommend and order again.
By Jeanova H.
Response from XP Health· Jul 30, 2026
We're thrilled to hear you found our prices good and our customer service helpful! We truly appreciate your recommendation and look forward to your next order.
I love how fast and convenient it is. I have used several times and It is so easy and everyone is so nice.
By Sarah L.
Response from XP Health· Jul 30, 2026
We're so glad you find our service fast and convenient! We appreciate your kind words about our team.
