Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
300 reviews
X1MatsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step into a new era of innovation and luxury with X1Mats, the premier manufacturer of custom-made leather floor mats formerly known as F1Mats. Our legacy of excellence continues as we embark on a new chapter under the X1Mats banner, where innovation and luxury converge to redefine the driving experience We know that customers welcome our attention to detail from the elevated sides to the extra durable heel support. From the start, we put the needs of our customers first, whether you’re a certified car fanatic or someone who simply appreciates finer things. Protect and treat your car interior with X1Mat's impeccable luxury style, and durable and comfortable automotive premium leather floor mats.
X1Mats (x1mats.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
300 approved reviews, newest moderated first
Delivery was quick, and the mats fit perfectly
By Lean
Response from X1Mats· May 1, 2023
Hey Lean, We wanted to make sure that we're not only delivering High quality of Mats, but as well as a great overall experience with F1Mats. We're happy that you're liking the mats! Cheers, F1Mats
Overall great mats but just a few places where I feel it could have fit slightly better. Get so many compliments on them though. Would recommend them to anyone looking to spice up the inside of there car.
By Trey C.
Response from X1Mats· May 1, 2023
Hey Trey, Thanks for the review! We're so glad to hear that you're happy with your mats overall, and that you're getting lots of compliments on them. We're sorry to hear that there were a few places where the fit could have been better - we always strive to make sure our mats fit perfectly, so we appreciate the feedback. Thanks for recommending us to others, and please let us know if there's anything we can do to make your experience even better. Much Love, F1Mats,
Ordered mats on February 13, 2023 paid for the expedited service I called because 30 days past and no mats they told me they sent me an email asking for pictures of my vehicle interior which they said they sent an email requesting which they did not and there was no record spam or inbox. I sent the pictures waiting an additional two weeks call them up, and then they told me they were just sending them to production BS . I waited another two weeks. No emails i called they told me unfortunately they’re trying to track down the patterns to cut the mats for the vehicle. This model has been out for four years. I requested a refund. I just called today again checking on the refund. They told me that they do not have an answer on the refund yet. This company is obviously a scam and they’re taking your money and not supplying a product.
By Earl K.
Response from X1Mats· Apr 24, 2023
Hello Earl, We're sorry to hear about the inconvenience and delay in receiving your order. As soon as we received your order, our customer service team reached out to you via email and phone several times to request pictures of your vehicle interior. We understand that you did not receive our emails and apologize for any miscommunication on our part. We take great care in ensuring that our products are tailored to fit our customers' vehicles perfectly, and as such, we required the pictures of your vehicle interior to confirm the measurements. Unfortunately, there was a delay in receiving the necessary information from you, which resulted in a longer processing time. Additionally, upon receiving the pictures, our team discovered that the measurements we had previously were incorrect. We immediately informed you of the situation and proceeded to refund your payment in full. Please note that refunds typically take 3-5 working days to reflect in your account. We want to assure you that we are a legitimate company that takes great pride in providing high-quality products and excellent customer service. We apologize once again for the inconvenience you experienced and hope that you will consider giving us another chance to provide you with the quality products and service we are known for. Please feel free to reach out to us if you have any further questions or concerns. Our team is always happy to assist you. Warm Regards, F1Mats Team!
I ordered a set of F1 mats for my 2023 Slingshot SL on 1 Apr 2023 I received them Apr 10, I installed them about an hour later. They fit great and the installation was easy. The floor of the slingshot was hard and uncomfortable. I live in Florida and wear mostly flip flops. So for better control I drive barefoot. The mats feel so much better under my feet now. The mats protect your feet from the exhaust heat and keeps the passenger compartment much cooler. The mats look great and I have already received compliments on them. My son will be ordering a set for his sling shortly. I was able to contact F1 prior to ordering to make sure I ordered the right mats. I received a call from F1 a couple days later to confirm everything in my order. Everything came as expected. You can find them via Facebook messenger and they respond quickly. Thank you JD Donovan
By J D D.
Response from X1Mats· May 1, 2023
Hey JD Donovan, Thank you for your fantastic review! We're thrilled that the F1 mats have made a difference in the comfort and style of your Slingshot SL, and we appreciate you taking the time to share your experience. We're also glad that our team was able to assist you before and after your purchase. We value your business and look forward to serving you and your son in the future. If you ever have any questions or concerns, don't hesitate to contact us. Thank you again for choosing F1! Cheers, F1Mats
I ordered the full set mats for my car, and it really is all for all weather as advertised. I used to leave my door open rain or shine and the mats still looking pristine! I would highly recommend F1mats!
By Mike
Response from X1Mats· May 1, 2023
Hey Mike, I'm sure F1Mats did great keeping your interior clean, neat and protected from unwanted dirt, stain and water and keeping it stunning and prestine is a big time bonus! We're glad you chose F1Mats with your floormats upgrade! Cheers, F1Mats
I ordered the double layered diamond & stripe pattern mat for my SUV and the product came in in less than two weeks, I am impressed by the quality and make of the mat that I am buying another one for my other car. Great buy!
By Daniel M.
Response from X1Mats· May 1, 2023
Hey Daniel! That's awesome! Happy to hear that we did meet your expectations! Just wanted you to know that your Double Layer Mats comes with Warranty too! We can't wait to have our mats in your other vehicle too! Thanks for trusting us! Cheers, F1Mats
I ordered Dash Mats Covers for my 2018 Slingshot SL and they arrived 3 weeks late and went to install and the fit was horrible So I called and spoke with Maverick and he was the worse customer service rep. He refused to give me a refund even tho it was their mistake Eventually he said he would refund but was charging a 25% restock fee Even tho he agreed they were not fitting after a hour on phone with him and me sending 10 pics to him So I wanted the address to send back and he said he would send it to me. As of now 3 weeks later and 3 emails later I still haven't received a dress to send back I would never buy from this company especially the cost you pay and if they don't fit You will still own them
By Dan S.
Received my mats in less than a week! They are super high quality and they fit perfectly!! If you have struggled with to buy or not to buy, stop, BUY THE MATS you will not be disappointed!!! My vehicle is a 2023 Polaris Slingshot R....Nice job Felix & Maverick, thank you for taking care of me so quickly!!!!!
By Sally
Response from X1Mats· May 1, 2023
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you received your mats quickly and that they exceeded your expectations. We're glad that Felix & Maverick were able to take care of you and provide you with a product that fits your vehicle perfectly. We appreciate your business and hope you'll think of us for your future needs! Cheers, The F1Mats Team
