Saturday, November 7, 2026 · Customer reviews of US businesses
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300 reviews
X1MatsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step into a new era of innovation and luxury with X1Mats, the premier manufacturer of custom-made leather floor mats formerly known as F1Mats. Our legacy of excellence continues as we embark on a new chapter under the X1Mats banner, where innovation and luxury converge to redefine the driving experience We know that customers welcome our attention to detail from the elevated sides to the extra durable heel support. From the start, we put the needs of our customers first, whether you’re a certified car fanatic or someone who simply appreciates finer things. Protect and treat your car interior with X1Mat's impeccable luxury style, and durable and comfortable automotive premium leather floor mats.
X1Mats (x1mats.com) has 300 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
300 approved reviews, newest moderated first
Great communication, fast delivery, awesome product, and phenomenal service! Highly recommended to use F1 Mats
By Jack J.
Response from X1Mats· Oct 14, 2023
Hey Jack! Thanks for the feedbck! Really appreciate it, we can't wait to have you back and assist you again on your future order! Have a great one! First One Mats F1Mats
Love my F1 Mats for my Tesla Model Y. The build quality is incredible and fits the car perfectly. Adds a little bit of personalization to the car. The customer service was great to deal with, answered all my questions and called me once the order was placed to confirm the order details. For me the order was placed and delivered the next week! Can’t say enough how pleased I am with my experience!
By Mark P.
Response from X1Mats· Oct 13, 2023
Hey Mark, Thanks for that awesome review and that you're loving your F1Mats in your ride. Quality is at the heart of what we do, and we're confident enough and made sure that they fit your Tesla Model Y like a glove. Our customer service team is all about going the extra mile, and it's wonderful to know they answered all your questions and ensured your order details were spot on. It's the little things, like that follow-up call, that make a difference, right? A week from order to delivery is lightning-fast, and we're over the moon that you're pleased with your overall experience. Your satisfaction is our ultimate goal, and we can't thank you enough for choosing us to enhance your Tesla Model Y. Thanks again for choosing us, and here's to many more show-stopping moments on the open road! 🚗💫🌟 Cheers, First One Mats F1Mats
Had a great experience from start to finish. Awesome communication thru out the process. Order my mats and had a custom text that I wanted. They sent me a preview and started on making the text by embroidery. That took about 2 weeks, which I completely understand. Once they had that done, the mats were also ready to be shipped. They did a special rush shipment and received the mats within 4 days. I couldn't wait to get them in my car. I've had 2 others before these, but once I got them installed, WOW.. they fitted amazing and looked awesome in my custom show car. Better than any of the previous mats I had. I went to a car show and received the most amazing comments. I became an affiliate and gave several people my link to get there own custom mats ordered. Thanks again.
By Mike K.
Response from X1Mats· Oct 13, 2023
Hey Mike, From start to finish, it's awesome to hear that you had a fantastic experience with us. We take pride in clear communication, and we're thrilled it made your journey with us smooth. Customization is all about making it your own, and we're happy that your special text request went off without a hitch. We get it; waiting two weeks for embroidery can feel long, but good things take time, right? The rush shipment that got your mats to you in just four days was all about feeding that excitement. We couldn't wait for you to see how they'd fit perfectly and make your custom show car look even more amazing! And speaking of amazing, the comments you got at the car show are a real win. We're thrilled you've become an affiliate, spreading the word and the link for others to enjoy the same awesome custom mat experience. Thanks again for choosing us, and here's to many more show-stopping moments on the open road! 🚗💫🌟 Cheers, First One Mats F1Mats
Amazing product and quality ! Definitely worth the wait and money spent .. outstanding costumer service they went above and beyond to satisfy my custom needs for my mats .. bought 2 sets one for my 2023 slingshot and one for my 2017 maxima , they both came out outstanding they look and feel great.
By Jorge L.
Response from X1Mats· Oct 13, 2023
Hey Jorge, Thanks for sharing your fantastic review with us. W're absolutely thrilled to hear that you're head over heels for our products. It sounds like the customer service team really hit it out of the park for you. Going above and beyond to cater your needs is what we're all about. We believe that you car should be as unique as you are, and we're delighted that you're loving your customized mats. Feel free to hit us up if you ever want to chat more about all things automotive or if you need anything else. Safe travels, and may the road ahead be filled with endless adventures! Cheers, First One Mats F1Mats
I recently purchased my fourth set of F1mats. As always, my experience was great. Even though I expect it, the quality still amaze me. They're so well crafted.
By Lamont B.
Response from X1Mats· Oct 13, 2023
Hey Lamont, Thanks for being such a loyal customer! Your feedback made our day, this keeps us pumped to improve our products. Just so you know all our mats come with warranty. If you ever notice wear and tear after years of use, we've got your back with replacements. Stay awesome and keep rolling with F1Mats. Cheers, First One Mats F1Mats
This was the second set of F1 mats I have had the first set for my Charger the second set for my 2023 Camaro SS both sets were made impeccably to the letter.
By Willam-Henning,TN
Response from X1Mats· Oct 13, 2023
Hey Willam, That's great to hear, I'm sure both your whip are rocking our Custom Leather mats! Thank you so much for the support! it means a lot to us, please do send us photos of your interior set-up with F1Mats so we can feature you on our social media! Warm Regards, First One Mats F1Mats
Bought a brand new 23' Audi S5 and wanted to enhance the interior. Found these custom floor mats and they completely changed the game. Everyone who steps foot in the car always compliments them. If I had to recommend a specific style, definitely go with the hybrid line to get the best of both. High quality leather material. It does come a bit wrinkled after shipping, just keep pressing them in place periodically and eventually they start to settle.
By Shahrukh
Response from X1Mats· Oct 13, 2023
Hey Shahrukh, Thanks for that awesome feedback! It's always rewarding to know that our products are making a difference and drawing compliments from your passengers. The Hybrid line is indeed an excellent choice, making it unique from the rest of the market. We made sure that all our products are made of the finest and high-grade leather material. Regarding the slight crease after shipping, this can occasionally happen due to the way the mats are packaged. Your tip to periodically press them in place is great advice, as they will naturally settled and regain their pristine appearance with time. Thank you for choosing F1Mats, and we look forward to serving you in the future. Warm Regards, First One Mats F1Mats
I ordered my mats and for $90 extra I ordered the trunk mat. In December of 2021, after a long wait my mats showed up without the trunk pad, I called and they said they would send the trunk pad, it never came. Frustrated, I called again twice, each time they said they would send the mat, instead of reimbursing me my money. The company was sold, which I found out upon my next call... The new owners said they would honor the deal, and send me the mat, it's been months, and no mat was ever sent...mats are made in Dubai, sent to either New York, or Delaware for distribution to customers in United States... I regret my order, the original mats fit loosely, and do not look professional... Of course, never receiving my full order including trunk mat, is very unprofessional... I feel as though I have been ripped off, with no where to turn.... Be very careful paying upfront 100%, be very leary, this company is a RIP OFF... BUY SOMEWHERE ELSE... YOU'VE BEEN WARNED!!!!
By Rick N.
Response from X1Mats· Oct 13, 2023
Hello Rick, I sincerely apologize if we didn't meet your expectations. I'd like to clarify the timeline and circumstances surrounding your order. You placed an order for Leather Mats in January 2022, and we successfully delivered the item in February. During the waiting period, our customer service team informed you that this specific order would take longer than usual due to it being the 2006 model. Additionally, this information is also available on our website under our order and shipping policy. This extended lead time was necessary because we needed to ensure a perfect fit by thoroughly testing the measurements for this older model. However, in an effort to minimize your wait time, we proceeded to send you the mats without the trunk component. This decision was made because our team encountered an error in measuring the trunk. We also requested a few photos from you to ensure that we send you the correct trunk, given that there are 2-3 different versions available. Unfortunately, we have yet to receive these photos, which would significantly expedite the process of completing your mats. I'd like to clarify that our company has not changed ownership or identity; there was merely a reconstruction of our customer service team. We are still the same F1Mats you placed your order with. We have been trying to reach out to you continuously, but it seems that we have not received a response from you despite our multiple attempts. We genuinely value each and every one of our customers and are eager to fulfill your order. Please get back to us at your earliest convenience so that we can send you the mats you've been waiting for. Thank you for your understanding and patience. Best regards,
