Worldwide Wholesale Floor CoveringsReviews of worldwidefloors.com

Pretty shoddy customer service. Their guy Marty is a snake oil salesman. He just won't stop selling even if it is not right for the customer. Yes it might be right for Worldwide but not for the customer.

First I’d like to complement our sales person, Leah. She let us right to the perfect product I had been looking for for months. The floor is beautiful and I am so happy because although the entire project went to little slower than I anticipated, Leah was always there to answer the phone and remedy the situation. The installers were really excellent nice guys Who left the place spotless. I’m only giving four stars because there is definitely a problem with communication between the warehouse,installation and the store. I know Covid is part of the problem as is the supply chain.That being said I will definitely use worldwide flooring again. Their customer support is truly rare in this day and age.

Their prices may be fair, but their customer service needs work. If you have issues, I'd suggest emailing the Executive VP through the website (requests on the web site seem to go through him). At least the VP is nice and professional. VP gets 5 stars. Sales and warehouse delivery not so much.

I wanted to take the time & write this review to give Eddie & Allison in the installation department, at the Edison location, a HUGE thank you! Eddie was very knowledgeable, neat, efficient, & clean with his work. I also would like to acknowledge Allison who helped get me on the schedule in a fast & timely manner after I had concerns. I GREATLY appreciate the both of them for their time & patience. They both played a part in making my experience with WorldWideFloors a great one!

First of all our salesperson, Lori, was fantastic. She suggested exactly what we were looking for. The installers did a fantastic job. We have used Worldwide for many years & have never been disappointed. They go above & beyond to take such care of their customers. Love that!

Had another room in our house by Worldwide today. One more time they did a fabulous job. The installers arrived in a nice clean van and were dressed very professionally. They came in, installed the carpet, vacuumed and replaced the furniture perfectly. Couldn't have asked for a better job. Highly recommend WW.

Did not receive carpet that I ordered. Instead received inferior quality carpet and Worldwide refused to acknowledge the difference. Will not recommend Worldwide to anyone and will never buy anything there again.

Love my new carpet!