WordStreamReviews of wordstream.com

After being a customer of wordstream for almost 6 years and paying £220 per month for the entire time paying them £13,200 pounds in fees and being on the "Agency Fixed For Life Offer" there was a period of two years I could not use the software due to other commitments (building a house) but I left the payment going as not to lose my fixed for life deal I was on. I then had an email and calls from them to say they where putting Wordstream to rest and I had to transfer to LocaliQ which was not suitable for my needs and did not have the features I wanted which where in Wordstream. So basically I spent two years paying them over £5000 in fees that was just a complete waste of time as their "Agency Fixed For Life" package was a complete lie.

Very little value in the product and when you want to cancel you will be leaping off a cliff into Hell.

DON'T SIGN UP! They don't have a cancelation option and if you write to them nobody responds. I have been trying to cancel for weeks with no response and now I had to call my credit card to block any future debits. It's incredible that they are allowed not to have a cancelation option, VERY VERY UNETHICAL. Trust me: stay away.

Scam Service! Avoid it! They have all the sales team serve you 24*7 until you sign the contract. After that get prepared to suffer from the bad service and you could never expect to cancel your subscription before the next billing. I don't know how they pay for the 5 star rating, all I can say, as a real customer of this company, try your best to avoid it.

Don't get roped in to the sales call. This is the biggest scam PPC nonsense out there. They bill bill bill you and don't let you walk away from their overpriced interface. If I could give 0 stars I would. Although my account person was very helpful trying to tie up small businesses when times are tough is despicable.

If I could give no stars I would. The sales call that pulled me in was great, unfortunately, every moment after that was the worst experience I think I have ever had from both a customer service to technical expertise perspective. From launching expensive campaigns without proper initial meetings, or discussions, no phone calls, and a very slow turn around on emails. Finally when I cancelled I am owed a rather sizable refund, and yet to receive that. Don't walk, run from the company, they are the fast food of crap service all the way around.

Good software but I would not suggest their Plus package. Their consultants are not adding value to the campaigns and they end up asking the same questions to you so you repeat the facts again and again. It took more than a week for their implementation team to make a small change (adding a pixel) so if you are using the software, that is good but think twice for the Plus plan.

A great personal experience. Thank you very much!