Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
412 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Wordfence WordPress security plugin provides free enterprise-class WordPress security, protecting your website from hacks and malware.Please note : If you visited a website and saw the "blocked by Wordfence" message, we did not block you. We sell a security software product and the owner of the website that you were blocked on is the only one that sets the blocking rules. If you have further questions please send an email to [email protected]. Thanks!
Wordfence (wordfence.com) has 412 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
412 approved reviews, newest moderated first
Not only do I find the plug-in an integral peace-of-mind building block for my multi site Wordpress network, but the Wordfence service has been prompt and professional. I appreciate all the follow up as well.
By Laura M.
Response from Wordfence· Sep 21, 2026
Thank-you Laura for your honest and kind assessment of the plugin and your experience with our CS team. All the best going forward!
I've been using Wordfence for about 2 years now and it's been excellent for keeping my WordPress site secure. It comes packed with helpful features — the firewall, malware scanning, and login security options give real peace of mind. Highly recommend it if you're looking for a reliable, feature-rich security plugin.
By Mr M H.
Response from Wordfence· Sep 21, 2026
We appreciate you returning to leave a five-star review for us! It's important that people considering Wordfence also see reviews from longer-term users who are completely satisfied with Wordfence's features. Thanks for sharing your thoughts here!
We use Wordfence on every site that we host! Today was another example of why. I needed help getting into an account and got a quick and helpful response that let me get a license updated for my customer. Wordfence free is a great starter for all of our customers, but over time, many elect to get Premium and Care - especially to get that up-to-date data to prevent problems. Great team, great product!
By Yvonne C.
Response from Wordfence· Sep 21, 2026
A 5-star review is always welcome but especially one from a long-term, bulk user such as yourself Yvonne! Thank-you for choosing Wordfence to protect your sites and sharing your highly positive feedback here.
The customer service agent I dealt with handled our audit log connection issue with great efficiency. Their engineering team zeroed in on the problem immediately and provided a comprehensive solution to remediate the issue. Excellent service from a very competent team!
By Techsolutionz D.
Response from Wordfence· Sep 21, 2026
It's excellent to see your story here and thank-you for sharing it in your highly positive review. We're delighted to see that the CS and development teams were able to find a speedy resolution to your issue!
Wordfence is my #1 MUST HAVE in all websites. Their top notch consistent support and services has never fluctuated. Real people who guide you to learn and maintain secure sites. Thank you to the entire team of professionals at Wordfence for solutions worth investing in!
By Carolyn H.
Response from Wordfence· Sep 21, 2026
It's always a huge boost for us when a customer considers Wordfence to be indispensable, Carolyn. Thank-you for your 5-star review and kind words about our team's work.
Our experience with Wordfence has been 5-star. We had a business website hacked, and our computer guru recommended Wordfence to protect it. No issues since installing it, and Wordfence is always on the job for us.
By Jim L.
Response from Wordfence· Sep 21, 2026
That's wonderful to see, Jim. We're delighted that Wordfence was able to help you out at a difficult time and continues to protect your site going forward.
wordfence protects all my wordpress installations and it is a real life saver. I just contacted their support for a login issue and they were friendly, efficient and fast.
By rene de paula J.
Response from Wordfence· Sep 11, 2026
Thanks for your review! We're glad to hear that you're using Wordfence to protect your sites and that our support team helped you quickly.
Being a website developer and user, I can only commend the Wordfence Team on their products that keep my clients' and my own websites safe. Thank you for your continuous excellent service, prompt and professional response and for awesome technical support! A special word of thanks to Phil!
By Sarel K.
Response from Wordfence· Aug 25, 2026
I'll be sure to let him know, Sarel! Each and every 5-star review is appreciated and we try extremely hard to earn them with our plugin and surrounding products/services. Thank-you for your review.
