Wisper InternetReviews of wisperisp.com

Although more reliable and faster than our previous ISP, we still experience semi-frequent outages and buffering in a time when connectivity is paramount to a functioning household. I work from home and there are times when I get nothing done because we have no connection or a bad connection. Just not adequate in this day and age.

I am giving three stars for this reason. About 4 years ago before we had Pixius, we were advised by them that we would be able to get Signal if we put up a 100 foot tower, and that we did. It was not cheap! It was a freestanding tower which is used by the railroad companies in many parts of the country. They are totally safe. Two Pixius employees did climb our tower in the last few years, but in a recent storm which moved our dish out of alignment, your people would not climb our tower because of safety issues/concerns they felt. We do not understand why the problem. And we are dealing with a little less signal than what we had prior to the storm. How can we resolve this?

So far, Wisper has been very accommodating to getting our internet hooked up. When we moved to our new home, the previous owners must have accidently taken the cables with them. Because my husband works from home, they were able to get us service much quicker.

Our internet has been very slow lately. Streaming is interrupted and freezes or disconnects completely. In the beginning it was great. We pay for 10x2 speed rarely get that speed. The last speed check was dismal at less than 1 mbps upload and download. Not good.

Keep getting the run around. Our high speed is far from high speed. Tech has been out twice, 2nd time tech stated that he didn't even know why he was there because the problem is at the water tower in Troy. Same thing the 1st tech said.

Service on the west side of Neosho, Missouri. Last week had tech there to determine why service keeps going down. Was told the tower is overloaded and can't properly service home. Recommended to utilize another tower, but would have to move antennae from rooftop to middle of yard on ugly post I'd have to mow around on regular basis. If tower is overloaded, maybe best to stop loading more connections. Internet outages are nearly daily and wife works from home. Obviously not a good thing! Looking at other options to include Starlink.

Internet has been slow and not available. I have talked to others in the area and they are having the same issues. No one responds to your messages

Service is great when it works but goes down nearly every day. Very frustrating that we have to continually call in to have equipment on roof reset or to be told that they are doing work on the tower, etc…so often. We have a tech out about once a month but the fixes are always temporary (goes down again same day). Service people are nice but it seems like we are in an area that simply can’t seem to sustain continuous service even though it seems we had much better service before recent “upgrades to the system” were made. We have been shown that we can get 50 mbps from the roof. It’s not clear what the issue is that causes us to lose service so often, just wish it would get fixed,