Wisper InternetReviews of wisperisp.com

Quit service providers, easy to use, and very rarely is there an outage! Thanks!!

I just wish that it could be faster and handle more devices. If we stream movies sometimes our digital arlo will not work. But oh well, it is better than others we have tried. That being said, I will stay with wispernet until something better comes along.

I’ve been a customer for 5-6 years. There are issues with technology reliability. But customer service has really improved. Seriously. My customer experience in the past few interactions has been outstanding. And I have even got proactive calls telling me status on ongoing projects that will help with some of the reliability issues.

My Favorite Internet provider. If there is a problem, they are on top of it !

Our internet service has been down or intermittent for the last 2 months. We thought it was the weather or our extender as we could reset the modem and it would work intermittently…so we bought new extenders…since we discovered this wasn’t the problem.. I called whisper who at that time said…oh we can’t even ping your outside equipment… and it will be 5 days before they could come out…once he came and checked everything agreed it was an outside equipment issue.. but had to reschedule for them to come again 5 days later to actually fix the problem as the gentleman due to safety concerns (which we understood) did not want to get on the roof as it had recently rained. Once they came out and replaced the “radio” service still was intermittent at best…we pay for the max 25 and according to the service technician we were hitting 4-12 and believes there was an issue with the repeater. Two days later I had to call Whisper again as it is still not working…the gentleman did credit me 2 months of my bill which I greatly appreciate …but I had to request it…we were also told it would be 2-3 more weeks until they could evaluate the repeater. So, yes they did credit us 2 months of service at my insistance but so need internet services as just like everyone else in the world we are a teleworking family. Every representative has been very nice no complaints with that aspect of customer service. I am disappointed in the time delays. We hold our end of the deal in paying for services on time. I would expect the same for a company that I do business with. Very disappointed in the delays.

Nothing really improved after my call.

Gr8 service and employees thx

There is always room for improvement. Often times we have no internet then suddenly it comes back. We live approximately 1-2 blocks away from the tower.