Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
17 reviews
WIMCO VillasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Over 30 years of creating memorable villa vacations in the Caribbean and Europe. You are in good hands with WIMCO. First, a seasoned villa specialists will find the villa that best suits your group's needs. Then our concierge team will set-up your flights, rental car, grocery delivery and assist with any services or requests you have during your vacation. Once you arrive at your villa our local concierges will take care of your every need while you are on vacation. Recommended by TripAdvisor and Conde Nast Traveler, winner of Magellen and Travvy awards for excellence in villa rentals with concierge service.
WIMCO Villas (wimco.com) has 17 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
17 approved reviews, newest moderated first
Over the years, Bill C. has been our go-to-villa-guru.
By Thom
Response from WIMCO Villas· Jul 3, 2018
Dear Thom - Thank you for the kind word's about our villa specialist's expertise, we will pass this on to him. We look forward to creating more memorable villa vacations for you in the future.
Wimco has some of the best properties for SBH, but more than properties, the staff and service level is second to none. Ben W. is a rockstar and has taken care of my villa booking for years and I have never had better service anywhere. The people on the island are also outstanding, Max and friends have taken care of us over and over again at levels that make you feel like you are family when you're with them.
By mike E.
Response from WIMCO Villas· Jul 3, 2018
Dear Mike - we are so glad to hear that you have enjoyed the villa vacations that WIMCO has set-up for you and your family. Thanks for the kind words, we will pass this along to the team.
the booking experience was timely, orderly and easy... the on island concierge was efficient, courteous and professional
By chiz
Response from WIMCO Villas· Jul 3, 2018
Dear Chiz - Thanks for the kind words about the service you received from WIMCO Villas, we are so glad you had a good vacation experience with us.
Great service, fabulous agents and superior villas.
By Andy
Response from WIMCO Villas· Jul 3, 2018
Dear Andy - Thanks for the kind words about the service you have received from WIMCO, I'll pass this along to the team
We absolutely love Wimco! Their service is amazing and they are always available to help with whatever we have needed on multiple visits to St. Barts. We love the isand and we love the Wimco service!
By Stacey
Response from WIMCO Villas· Jul 3, 2018
Dear Stacey - We are so glad you have enjoyed the villa vacations that WIMCO has set up for you and your family. Thanks for the kind words.
We have been using WIMCO for 15 years. They are excellent, very knowledgeable and terrific friendly service. I highly recommend them.
By Steve & K.
Response from WIMCO Villas· Jul 3, 2018
Steve and Kay - We are so glad you enjoyed your recent villa vacation with WIMCO. Thanks for the kind words.
WIMCO is professional, friendly, and easy to work with...highly recommend! We have used them for 25 years.
By Douglas
Response from WIMCO Villas· Jul 3, 2018
Douglas - We are so glad that you have enjoyed the villa vacations that WIMCO has arranged for you and your family. Thanks for the kind words.
I am a frequent traveller and often times opt to rent a villa, apartment or house over hotels. I enjoy the freedom and space that these offer. Unfortunately, my worst 2 experiences have been with WIMCO St. Barth. The start was at the airport when their agent Max asked if we minded taking our luggage ourselves to the villa. On a recent trip I emailed with a powerless and inept manager Laurent Edery multiple times a day to intiate on an air conditioning unit in our villa that resulted in 5 nights of poor sleep. At times the room temperature was higher than the outside temperature. The villa manager and Laurent Edery stated several times that the air conditioning was in perfect order but I had temperature readings from an electronic device that was in the room. Very unpleasant and very unprofessional. The luxury villa rental market is very competitive and I would suggset that other companies who cover this market are more professional, responsive to clients requests and add a nice personal touch unlike WIMCO.
By First State O.
Response from WIMCO Villas· Apr 24, 2018
Dear frequent traveler, Thank you for sharing this feedback about your experience in this villa. We apologize for the problems that you had with the air conditioner, and understand why you were upset with how it was handled. I understand a representative has been in touch with your travel agent about this.
