Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Exceptional Villas
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Our trip to Barbados was exceptional. Lilias was amazing from planning our trip beforehand, to assisting us whilst we were there. We could not have wished for a better service or trip and would definitely be using this service again in the future!
By Kate S.
Response from Exceptional Villas· Oct 19, 2026
Thank you very much for your lovely review Kate. We’re so glad you enjoyed your stay at Vistamar at Sandy Lane Estate, and we hope to welcome you back for another relaxing Barbados Villa vacation soon.
Warm regards,
April, Lilias and the Exceptional Villas Team
Beautiful villa
Casa Limpia in Mallorca is a beautiful villa in a great location. The communication and help from Exceptional Villas was wonderful. Thais,Elaine and Aurelia answered all our questions and got back to us in a timely manner. We loved our week at the villa. The pool area and view was magnificent. The house is very spacious and comfortable for our family of 12.
By shar
Response from Exceptional Villas· Sep 21, 2026
Thank you so much for your lovely review! We’re delighted you had such a wonderful stay at Casa Limpia and that our team could help make your holiday a memorable one.
We’re especially pleased to hear that Thais, Elaine and Aurelia were able to assist you throughout your stay. It was a pleasure having you and your family with us, and we hope to welcome you back to Mallorca or one of our other beautiful destinations in the future.
Thank you for choosing Exceptional Villas!
Warm regards,
Linda and all the team at Exceptional Villas
An Amazing Stay Made Even Better by the Staff
We had such a wonderful stay at Tortuga D8 and I really couldn’t have asked for a better way to celebrate my birthday with friends.
The villa was beautiful, but honestly, the staff were what made the trip so special. Julio, our butler, was amazing and took such great care of all of us. Our chef and housekeeper were wonderful as well, and Andres, our on-site concierge, was incredibly helpful coordinating everything during our stay. Everyone was so warm and accommodating, and my friends kept commenting on how well we were being taken care of. They even surprised me with a birthday cake and gift, which was such a thoughtful touch and really meant a lot to me.
The food at the villa was great, and having the staff there made our trip feel incredibly easy and relaxing. Our private boat day was another highlight—we had a great time snorkeling and at the sandbar.
We also really enjoyed the restaurants that were recommended for us. Playa Blanca, Jellyfish and Noah Marina were all great choices and each offered something a little different. Noah was definitely our favorite. The variety of food was great, everything we had was delicious, and the staff were wonderful. It was the perfect choice for my birthday dinner.
Dannyele, our concierge with Exceptional Villas, was incredibly helpful and responsive throughout the entire planning process. There were a lot of moving pieces with nine of us, including different flights, groceries, meals, transportation and activities, and she made coordinating everything so easy. By the time we arrived, everything had come together beautifully.
It was a fantastic trip from beginning to end, and I would absolutely book with Exceptional Villas again.
By Patty L.
Response from Exceptional Villas· Sep 11, 2026
Thank you so much for your fabulous review Patty! We’re delighted to hear you enjoyed your stay and truly appreciate you taking the time to share your experience. It was a pleasure having you as our guest, and we’d love to welcome you back to the villa again soon!
Warm regards,
Alannah, Dannyele and the Exceptional Villas Team
The staff of Exceptional Villas is great
The staff of Exceptional Villas is really great, Aoife and Julie responded every question quickly and very detailed. In the reservation process and when looking for activities in our destination (Zermatt) they made reservations, confirmations and recommendations for our group and considered that we were traveling with small kids.
We have traveled to different destinations in the US, France, Italy and Croatia where we have stayed in Villas or houses and this time with Exceptional has being the best.
Very happy about our trip and very grateful with the team.
By Ignacio J F.
Response from Exceptional Villas· Jul 21, 2026
Thank you so much for your kind review Ignacio. It was our pleasure to assist with your trip, and we hope you have a great time in Zermatt!
Warm regards,
Julie, Aoife and the Exceptional Villas team
Very efficient and responsive to…
Very efficient and responsive to queries and request. Quite knowledgeable about the lay of the land locally.
By Michael W.
Response from Exceptional Villas· Jul 21, 2026
Many thanks for taking the time to share your review, Michael. We are delighted to hear that your booking experience has been positive, and we hope you have a great time in Barbados.
Warm regards
April, Marianne and the Exceptional Villas team.
Exceptional Villas
We have used the services of Exceptional Villas for our yearly vacation for about 10 years now.Their services are superb,That's why we never even thought of using anybody else.I have dealt personally with Paul O'Sullivan who never failed to tally satisfy our requests and needs.Always prompt and kind never flinching tp make sure that,some time,difficult requests came to reality.Just a superb professional!Never failed.Of course the entire team at Exceptional Villas is composed by pt\rofessionals.They make your vacation a pleasure the moment you contact them.I strongly recommend them!
Marco Marchetti
By WEBCLIENT
Response from Exceptional Villas· Jul 13, 2026
Thank you so much for your wonderful review Marco, and also for your loyalty over the years. It has been a genuine pleasure welcoming you back time and again, and we're delighted that each stay has continued to meet your expectations. We look forward to helping create many more memorable holidays for you in the years to come.
Warm Regards,
Paul and the Exceptional Villas Team
The team I dealt with was very professional. They were will trained and answered all of my questions in a timely professional manner.
The team I dealt with were exceptional. They followed up on every request if a timely professional manner. Well done.
By Scott
Response from Exceptional Villas· Jul 7, 2026
Thank you very much for your great review Scott. It was our pleasure to assist with your vacation planning, and we hope you have a wonderful time!
Warm regards,
Thais, Dannyele and the Exceptional Villas team
Exceptional Villas does a great job
Exceptional Villas does a great job. We have used them since 2018
By Julie
Response from Exceptional Villas· Jul 1, 2026
Many thanks for your fantastic review. We're very grateful for your feedback and we are happy to hear that your continued experience with us has been so positive. Have a lovely time in St Martin.
Warm regards,
Thais, Aurelia and the Exceptional Villas Team
