Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
749 reviews
Exceptional VillasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
749 approved reviews, newest moderated first
Great Service
By Rayburn, Allen M.
Response from Exceptional Villas· Apr 11, 2026
Thank you Allen, for your lovely review. We hope you have a wonderful time in Turks and Caicos. Warm regards, Marianne, Gwladys and the Exceptional Villas team.
Beautiful villa on the beach in a great location. Close to Holetown for shops and restaurants. Organisation prior to our arrival was first class and staff on arrival welcoming and friendly. Villa tastefully decorated, very well equipped and our first meal with our cook was delicious.
By Fiona
Response from Exceptional Villas· Apr 7, 2026
Thank you so much for your great review Fiona. It was our pleasure to assist with your trip, and we hope you are having a lovely time in the Bajan sunshine! Warm regards, Yvonne, Rowena and the Exceptional Villas team
Amazing clients relationship team
By galina
Response from Exceptional Villas· Apr 1, 2026
Many thanks for your great review Galina. We're delighted to hear that your booking experience has been so positive. Warm regards, Alannah, Mary and all the team at Exceptional Villas.
Outstanding communication! Prompt, responsive, informative, and relevant. The team anticipates our needs and made the trip planning fun! We feel much better about the fun equation of the vacation with Exceptional Villas taking care of the logistics. The team allows fun anticipation as opposed to anxious planning.
By Ross
Response from Exceptional Villas· Apr 1, 2026
Many thanks for your great review, Ross. We were delighted to assist with your holiday planning once again and we look forward to welcoming you back soon. Warm regards Alannah, Noreen and the Exceptional Villas team.
Great experience and pre-planning assistance with Mary! She answered all my questions (and there were a lot!), and was a huge help. Thank you, Mary!
By Megan M.
Response from Exceptional Villas· Mar 31, 2026
Thank you so much for your great review Megan. We're delighted to hear that everything has been seamless so far, and we wish you a wonderful time in Costa Rica. Warm regards from, Mary, Aoife and the Exceptional Villas Team
Your rentals are always top notch. Your team that we work with meets all our needs. We will continue to rent from you and I often recommend you to friends.
By Jacqueline
Response from Exceptional Villas· Mar 20, 2026
Thank you for your great review! We appreciate you taking the time to share your experience and we hope you have a wonderful time in USVI. Warm regards, Elaine, Paul and the Exceptional Villas Team
I am working with Mary Morris. She’s been very helpful helpful. She gets back to us in a timely fashion. Always answers our questions in a friendly manner. This is our second vacation working with Exceptional Villas and I would highly recommend them to anyone.
By Ken
Response from Exceptional Villas· Feb 24, 2026
Thanks so much for your wonderful review Ken. We are delighted to hear that your booking experience has been a good one, and we hope you have a great time in Dominican Republic. Warm regards, Mary, Alannah and the Exceptional Villas team
Working with Marianne to plan our trip to Barbados was such a wonderful experience. She was always so friendly and easy to chat with, which made the whole process feel seamless and enjoyable. She responded promptly to any questions and was incredibly helpful every step of the way, making sure every detail was taken care of. Her organization, warmth, and attentiveness really stood out, and it gave us so much confidence going into the trip knowing everything was thoughtfully planned. Thank you, Marianne, for making the experience so smooth and enjoyable!
By Alexandra C.
Response from Exceptional Villas· Feb 23, 2026
Thank you for your lovely feedback Alexandra! We really appreciate you taking the time to share your experience and we hope you have a wonderful time in Barbados. Warm regards, Marianne, Aoife and the Exceptional Villas Team
