Great help
Great help! Simple, and helpful
By Jeanne
Response from whiskerDocs· May 12, 2025
Thank you for taking the time to leave us a review. We'll continue to be here to offer quick, no-nonsense support any time you need it for you and your pet!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
638 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
whiskerDocs is North America's leading provider of pet #telehealth, serving over 6 million pets. Need a question answered? Unsure if you need to take your #dog or #cat to the #vet? whiskerDocs members have unlimited access to our team of #veterinary #experts, 24/7/365, in seconds. No #petcare question is too big or small — whether you’re curious about the best food to feed your pet, worried about your pet sneezing or coughing, or they ate something they shouldn’t have — our team will help you decide the next best steps to care for your pet.
whiskerDocs (whiskerdocs.com) has 638 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 595 reviews with 5 stars · Clear filters
Great help! Simple, and helpful
By Jeanne
Response from whiskerDocs· May 12, 2025
Thank you for taking the time to leave us a review. We'll continue to be here to offer quick, no-nonsense support any time you need it for you and your pet!
Took time, didn't feel rushed, offered different options. Only complaint is that I didn't receive a copy of transcript.
By Jill
Response from whiskerDocs· May 12, 2025
Thank you for taking the time to leave a review about your experience with our team. We're delighted to hear that you had a great experience, but also sorry to hear you didn't receive your chat transcript. Our system does show it as delivered, but sometimes will get captured by spam filters. We'll have our operations team send over another copy for you!
I cannot say enough about this service. I have a rescue cat and it is so helpful to have a calm voice on the phone at 11 pm. The guidance and support, even if just to hear "it's all okay" is so valuable. Everyone I have interacted with has been awesome. Thank you!
By Guest
Couldn’t have been any better. Wait time was very short and Kayla was knowledgeable and very pleasant to talk to!
By Charlie’s M.
Response from whiskerDocs· May 12, 2025
We're delighted to hear that you had a great experience with our pet telehealth team. Remember we're here any time you need us 24/7/365!
The veterinary professionals I spoke with were caring and knowledgeable and explained things to me clearly. I appreciate the service they offer.
By Terry
They were able to answer my question after some clarification.
By John A.
Response from whiskerDocs· May 12, 2025
Thank you for taking the time to leave us a review of your experience with our team. Please remember we're here 24/7/365!
Very helpful. And addressed all my concerns.
By Janis F.
Response from whiskerDocs· May 12, 2025
Thank you for taking the time to leave a review about your experience with our pet telehealth team. We're here any time you need us 24/7/365!
As a first time pet owner, this saved me from a trip to the vet and reassured me that I was doing the right things for my pet. The vet tech I spoke with was friendly, patient, and very thorough. She took her time with me and explained everything in detail.
By Jennifer W.
Response from whiskerDocs· May 12, 2025
We're so glad that we were able to help reassure you that you're being a great fur-momma! Being a first time pet owner is scary and overwhelming, and pet parenting is a journey no one should ever have to take alone. Thank you for trusting us to support you on your journey!