Weston & FinchReviews of westonfinch.com

Response from Weston & Finch· Sep 17, 2026

Hi Deivys, We’re sorry to hear about your experience and understand your frustration. We sincerely apologize for the inconvenience caused and appreciate you sharing your feedback with us. Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 23, 2026

Hi Carol, Thank you so much for sharing your experience! We’re really glad we could make the exchange process easy for you and that our team was able to help along the way. Most importantly, we’re so happy to hear that you love your replacement! It means a lot to us to know that you had a smooth experience and would choose Weston & Finch again. We truly appreciate your support and look forward to having you shop with us again! Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 23, 2026

Hi Chris, We’re sorry to hear about your experience and understand your frustration regarding the fit of the shoes and the delivery time. Upon reviewing your order, we can confirm that a replacement shipment has been arranged at no additional cost to you. We hope this helps resolve the issue and provides a better experience. Thank you for your patience and understanding. Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 23, 2026

Hi Roberta, Thank you so much for your kind feedback! We’re glad to hear that the return process was smooth and that our instructions were helpful. We’re sorry the dress pants didn’t work out for you, but we truly appreciate you taking the time to share your experience. We hope to have the opportunity to serve you again in the future! Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 23, 2026

Hi Carla, We’re sorry to hear that the shoes did not meet your expectations. Thank you for taking the time to share your feedback. We value your comments and will take your concerns into consideration as we continue working to improve our products and customer experience. Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 9, 2026

Hi there, We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. We take your concerns regarding the return address and your order very seriously and would like the opportunity to review what happened and assist you directly. Please contact our support team at [email protected] with your order details so we can investigate the return and help work toward a resolution. We sincerely apologize for the inconvenience and frustration this has caused. We appreciate you bringing this to our attention and hope we can make things right. Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 9, 2026

Hi Donna, We’re truly sorry for the disappointment and inconvenience caused by the stock issue with your order. Upon checking, we can confirm that your refund has been issued back to your original payment method. We sincerely apologize for the delay and for the time and effort this situation caused. Thank you for your patience and understanding. Warm regards, Sarah – Customer Support Manager Weston & Finch

Response from Weston & Finch· Aug 9, 2026

Hi Edric, We’re truly sorry to hear that you’re unhappy with the quality and fit of your order, and that you experienced difficulties with the return process. This is certainly not the experience we want for our customers. Upon checking your order, we can confirm that your return has been processed and your refund has been issued. We hope this helps resolve the matter. We sincerely apologize for the frustration and inconvenience caused, and we appreciate your patience. Warm regards, Sarah – Customer Support Manager Weston & Finch