The photos came out stunning!
The photos came out stunning!! It made me emotional to see my fur babies portrayed so accurately! They really take your photos and bring them to life
By Jayden T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
The photos came out stunning!! It made me emotional to see my fur babies portrayed so accurately! They really take your photos and bring them to life
By Jayden T.
Easy ordering experience so excited for my artwork for my new apartment 🤗❤️
By Vanessa A.
Haven’t received an update with my order in over a week
By Riley
Response from West & Willow· Sep 12, 2023
Hello Riley, We are so bummed to hear this! We'd love to put a smile on your face. We just sent an email to the address on your order.
Great response and communicative
By Allison R.
Very good follow up and service for revisions and feedback.
By Katy C.
I absolutely love
By Chrisey G.
Nice book Expensive
By Nice B.
Response from West & Willow· Sep 11, 2023
Hi Colleen, Thank you for giving us the opportunity to make art for you! It was a pleasure working with you.
Frame is very cheap corners were apart upon arrival. The glass was scratched.
By Unknown
Response from West & Willow· Sep 11, 2023
Hi Laurie, We hate to hear that your order quality was not perfect! We are more than happy to get this replaced for you. Please check your email inbox for more details.