Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,039 reviews
WebEyeCareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
WebEyeCare (webeyecare.com) has 1,039 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,039 approved reviews, newest moderated first
WebEyeCare has always been so easy to order from! I recommend to everyone! They are competitive with their pricing too!
By Jodi
Response from WebEyeCare· Dec 17, 2019
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
Great price and easy to order!
By Jessica K.
Response from WebEyeCare· Dec 16, 2019
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
Very efficient and effective process. Able to take advantage of your Black Friday discounts.
By Guy R.
I have used Web Eye Care for quit some time. They are so hit and miss, but here lately miss. You can not talk to anyone, and they NEVER reply to your emails or messages. It's so bad I order way in advance because I'm worried they wont make it.. So after this order is resolved..... I'm done with them !!
By Mike
Worst customer service ever! My order was placed on Nov 21. Website has been saying since Nov 22 “order processed” which according to site means ready for shipping. I have called, emailed, and txt. Never receive a return call as always promised!! Always given the run around each time I inquire about my order status!! As of today still no one can give me details as to when my order may be shipped.
By Christina B.
Response from WebEyeCare· Dec 11, 2019
Thank you for reviewing your purchase with WebEyeCare. We apologize for confusion. If the order was for Contact Lenses that would be accurate. However, as your order is for Prescription EyeGlasses the status means the order is with our Lab for the production of your lenses. We apologize if you were not aware that the production of prescription eye-wear takes longer than contact lenses to be shipped. Thank you!
I placed an order on Nov 21 and when I track it, says ready to ship. All these reviews say fast shipping but I'm not sure where mine are. :( So I emailed the company Dec 5 and was told that the issue was that the provider didnt verify prescription. when I looked order up it stated it was ready to ship (which according to the site meant the prescription was verified and ready to ship). I had even uploaded the prescription. On Dec 5 I was told my preacriotion would be sent out that day by Ryan and upgraded shipping. I received am email today stating it was just sent out and should be here Thursday. I am very frustrated to say the least. sigh...... update: So its Thursday now and surprise no delivery. Dec 12th and still no contacts.
By Tina M.
Response from WebEyeCare· Dec 6, 2019
Thank you for reviewing your purchase with WebEyeCare. We are happy to look into this for you. Please provide your order number. Thank you!
Worst experience ever. I had to call them to verify order, they would not call me. They kept telling me the order was being processed. Then they said they do not have the prescription after they shipped me my first box of contacts. I was told I would receive calls back never heard anything. i would not order from them if they were free. Worst experience ever when it comes to customer service
By Customer
Response from WebEyeCare· Dec 6, 2019
Thank you for reviewing your purchase with WebEyeCare. We are happy to look into this for you. Please provide your valid order number as 200753 is not a valid order number. Thank you!
Great experience! I ordered my contacts, uploaded my prescription, and received my package within the time frame I anticipated. Through and through, a smooth and effective process ultimately resulting in a satisfied customer: me!
By Kain
