Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
210 reviews
WaxmaidSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
210 approved reviews, newest moderated first
Product works great like the other more expensive brands that I have bought and tried 61 years experience.
By John S.
Response from Waxmaid· Jan 31, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Order was short four 18mm glass bowl replacements How about sending them to me
By Thomas S.
Response from Waxmaid· Dec 27, 2022
I'm sorry about your feedback,Just checked your order, it's our fault and will reissue it for you shortly.
First time customer, absolutely love the traveler……..fits a small mouth,well known water bottle manufacturer, perfectly.
By Weed_n_philly
Response from Waxmaid· Dec 19, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Fast shipping. Item arrived a few days after my order was placed.
By Richard H.
Response from Waxmaid· Dec 16, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Perfectly working e rig for an amazing price. Absolutely worth the money!!!
By Ashlyn C.
Response from Waxmaid· Dec 16, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Where should I start? I used to love this product. The only hang up is that glass chamber and how they ship their products. It was shipped in a flat bubble wrapped bag…that’s right no box, no instructions. Then it arrived as a gift all broken and my sister had to dig the glass out of the silicone. They shipped another chamber but my sister cannot get that glass chamber on and I’m in another state. This ruined it for her bc I feel bad for buying something she cant fully use or enjoy bc of the lack of concern in getting it to her with instructions or even a fragile sticker. They sent it in a bag!!!!!! She doesn’t even want the product anymore. I’m fact it’s ruined it for me as well. They need to make all of this right.
By Jamie S.
Response from Waxmaid· Dec 16, 2022
I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need to confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
It’s been a week and the USPS still has not received the order. I emailed customer service and they did not answer my question.
By Joseph M.
Response from Waxmaid· Dec 16, 2022
I'm sorry about your feedback, had you contacted our service team? If it is real like what you say, I will help you? I need to check if it is real, need to confirm with our service team. Pls copy your troubles to [email protected] Waxmaid Service Team
Got my thing quickly and it works baby!!!
By Marc J.
Response from Waxmaid· Nov 30, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
