Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
210 reviews
WaxmaidSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
210 approved reviews, newest moderated first
I really love the product I have purchased. Great quality and super affordable!
By Makayla H.
Response from Waxmaid· Nov 30, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Was set up fine when I got it and good phone line
By Daniel B.
Response from Waxmaid· Nov 10, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Great customer service i had a question about payment and you guys where quick and able to help me and im in love with the horn bong love it thank you waxmaid
By Blessing E.
Response from Waxmaid· Nov 10, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
First of all, Great Products at an even better price. Super fast customer service answers questions right away. Fast delivery to put the icing on the cake. This is my 4th purchase and will be buying more from Waxmaid.
By PB
Response from Waxmaid· Nov 7, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
I initially gave them one star because I ordered an Area Plus and my atomizers kept burning out and actually cracking when I used it. I couldn't get anyone on the phone for customer service so hit them up on Facebook. They put me in contact with Jack and K.T. who sent me a text asking for my address. The next week they had flown to my city to meet some vendors and asked me to meet for coffee. They brought me a brand new Ares Plus, 4 new atomizers, and a Dabber erig! I've had no issues with the new Ares Plus, in fact I'm still using the same atomizer almost 3 months later, and just the fact that they cared enough to visit me in person and bring me all of that stuff made a huge difference to me
By Socialfilter
Response from Waxmaid· Oct 19, 2022
Hello, so sorry, we will send news to you.if you have any product and service questions, please contact [email protected] , we will reply you within 24 hours.
After a few mishaps I finally got my silicone glass bong and it was fully intact and doesn't leak.
By STEPHANIE S.
Response from Waxmaid· Oct 17, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
I had questions of my order. I got quick response got my merchandise nicely wrapped .
By Yvette N.
Response from Waxmaid· Oct 17, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
Got it for my friend he always breaks glass and he loves it so far, super fast shipping.10/10
By Chyna B.
Response from Waxmaid· Oct 17, 2022
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers. Waxmaid Service Team
