Top Notch Service
I bought a wax maid e-rig had a minor issue the company’s customer service was GREAT they took care of the issues quickly. I would recommend the device to my best friend and the customer service was on point. Thank You
By Daniel
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
210 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 123 reviews with 5 stars · Clear filters
I bought a wax maid e-rig had a minor issue the company’s customer service was GREAT they took care of the issues quickly. I would recommend the device to my best friend and the customer service was on point. Thank You
By Daniel
Great experience 👍 Definitely recommend Trusted company Go to place for us Thank you Waxmaidstore
By Jonathan V.
Great help and fast resolve.Thank you so much.
By Na
Response from Waxmaid· Apr 13, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
I got exactly what I asked for and paid for in a timely manner. That doesn't happen very often thank you
By Laura W.
Response from Waxmaid· Apr 3, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Great product, fast shipping
By J N.
Response from Waxmaid· Mar 16, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Awesome company, fast shipping. Will buy from again. Thanks
By ItsmeC
Response from Waxmaid· Mar 6, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
I had phenomenal customer service and the item came in amazing I love it completely
By Tyler C.
Response from Waxmaid· Mar 3, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Great deal and delivered quick. Functions well.
By Joseph
Response from Waxmaid· Feb 28, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.