Great product
Great product, fast shipping
By J N.
Response from Waxmaid· Mar 16, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
210 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Waxmaid is the world's 1st durable silicone water pipe USA brand since 2016, offering smoke water pipes, hand pipes, nectar collector, blunt bubbler and accessories we designed.
Waxmaid (waxmaidstore.com) has 210 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
210 approved reviews, newest moderated first
Great product, fast shipping
By J N.
Response from Waxmaid· Mar 16, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
this is probably one of the worst websites I've ordered off of. I ordered my water pipe and forgot to click a tiny box to change my shipping address. I've messaged you guys on everything to change my address and haven't heard anything back. NOTHING. Don't order here this site is a scam. and if there not, there customer service is just terrible then. I get the same stupid message than no operators are available.
By Treylin N.
Awesome company, fast shipping. Will buy from again. Thanks
By ItsmeC
Response from Waxmaid· Mar 6, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
I had phenomenal customer service and the item came in amazing I love it completely
By Tyler C.
Response from Waxmaid· Mar 3, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Great deal and delivered quick. Functions well.
By Joseph
Response from Waxmaid· Feb 28, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
I reached out about an out-of-stock item. they replied promptly, and the part is on its way!
By Stephen
Response from Waxmaid· Feb 28, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Got exactly what was described. Price was good and delivery time wasn’t bad. This is my favorite of the ones that I have.
By Shane H.
Response from Waxmaid· Feb 20, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.
Easy transaction.. great little dug out. Only one color available. Still love it!
By Rana Z.
Response from Waxmaid· Feb 7, 2023
Your satisfaction is our mission. We will do better in the future, good products & high quality are important for our customers.