Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
81 reviews
walkhero.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WalkHero | Redefine the walking experience, make every step lighterDid you know? Up to 77% of people are troubled by foot pain in their daily lives, and heel problems rank first. The pain of every step may make simple walking a burden.At WalkHero, we believe: health starts with the heel. As an innovative direct-to-consumer footwear brand, we focus on solving heel health problems and use the power of technology to restore freedom of walking.Why choose WalkHero?HEELWELL™ dynamic heel support technology: the world's first innovative midsole design, which can intelligently fit the heel curve, dynamically expand and contract with gait, and provide all-weather cushioning and stable support.Overall solution with heel as the core: by accurately dispersing the pressure on the sole of the foot, it not only relieves heel pain, but also significantly improves chain problems such as arch fatigue and forefoot discomfort.Data-driven comfort experience: based on the research and development of more than 100,000 foot databases, combined with biomechanical testing, to ensure that every pair of shoes can become an "invisible protective layer" for your feet.Wearing WalkHero, you will feel:✅ 80% reduction in heel pain* (based on third-party laboratory stress testing)✅ Improve walking endurance and easily cope with daily commuting or long-distance walking✅ Natural gait correction, improving posture and health starting from the feet
walkhero.com (walkhero.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
81 approved reviews, newest moderated first
This is my 4th pair of shoes from Walkhero. Two indoor slippers and two daily slip on shoes. Very comfortable. Fit just right. My go to casual shoes for running around. Also great for travel as they pack up very easily.
By PapaRod
Response from walkhero.com· May 19, 2025
Thank you for your love for WALKHERO. We will do better and better!
These shoes are Great for walking, just slip in and feel the quality and comfort, well made and look great.
By Dennis
These shoes do not have the high arch support they advertised. They are poorly made and have no support. I was shocked when I opened the box and saw them. I have NEVER ordered from this company before but their description sounded like what I would normally buy. They do not match that description.
By SAS
Response from walkhero.com· Mar 28, 2025
Dear customer, I don't know why you made this comment. We have served you very well and you are an old customer. I hope you can contact us if you have any questions. We have sold tens of thousands of pairs of shoes and the arch support has always received very good feedback. I hope all customers can be satisfied with Walkhero.
Glad I bought them Coincidence or not I don’t know, but my plantar fasciitis did go away after wearing these shoes. I tried several brands with no relief. This is my second pair and I have had no problems since I purchased the first pair. I will be buying more of these shoes.
By Patti M.
Response from walkhero.com· Mar 28, 2025
Thank you for your favorable review of our shoes! We will continue to do our best and continue to provide customers with quality services!
I recently purchased 2 pairs of shoes. I have worn another brand ( Spenco) for years. These are very similar. They are so comfortable right out of the box...I wish they had more designs to choose from but happy that what they offer are really great. Free shipping is also an added bonus
By Cheryl W.
Response from walkhero.com· Mar 28, 2025
Thank you for your favorable review of our shoes! We will continue to do our best and continue to provide customers with quality services!
I am not reviewing the shoes themselves, what I am reviewing.is the service, they sent the wrong size of shoes, and despite saying on their website free returns, I cannot return the order, so a complete waste of money.
By Jo R.
Response from walkhero.com· Mar 25, 2025
Dear customer, we are very sorry for the inconvenience caused to you. Our website has always provided a 60-day free return and exchange service, unless the shoes are too dirty to affect the secondary sale, so we have been following up and handling the problems you encountered.
Finally found a pair of shoes that gives great arch support. Truly a great product and great company with old fashioned ethics. Great customer service that stands behind their product 100%.
By Alexander G.
Response from walkhero.com· Mar 28, 2025
Thank you so much for your feedback! We are happy to hear you love WalkHero. Thanks for giving us a shot!
Love these Geckoman slipons. They are comfortable the inner sole supports fit right and the look good too.
By Misty S.
