Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
81 reviews
walkhero.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WalkHero | Redefine the walking experience, make every step lighterDid you know? Up to 77% of people are troubled by foot pain in their daily lives, and heel problems rank first. The pain of every step may make simple walking a burden.At WalkHero, we believe: health starts with the heel. As an innovative direct-to-consumer footwear brand, we focus on solving heel health problems and use the power of technology to restore freedom of walking.Why choose WalkHero?HEELWELL™ dynamic heel support technology: the world's first innovative midsole design, which can intelligently fit the heel curve, dynamically expand and contract with gait, and provide all-weather cushioning and stable support.Overall solution with heel as the core: by accurately dispersing the pressure on the sole of the foot, it not only relieves heel pain, but also significantly improves chain problems such as arch fatigue and forefoot discomfort.Data-driven comfort experience: based on the research and development of more than 100,000 foot databases, combined with biomechanical testing, to ensure that every pair of shoes can become an "invisible protective layer" for your feet.Wearing WalkHero, you will feel:✅ 80% reduction in heel pain* (based on third-party laboratory stress testing)✅ Improve walking endurance and easily cope with daily commuting or long-distance walking✅ Natural gait correction, improving posture and health starting from the feet
walkhero.com (walkhero.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
81 approved reviews, newest moderated first
There is exactly nothing on this website to suggest shoes ordered here will be shipping from China. Imagine my surprise when slippers I ordered of April 18th are not due in until May 6th or so. If I had known I would have purchased locally (which I thought I was doing). It's not really fair to cloud that part of the truth. I didn't want to wait three weeks while my slippers come in on 'that slow boat from China'
By Susan W.
After two weeks of not receiving my order, I finally contacted them. They got back to me right away and got right on it. I am disappointed that the order is taking so long but the customer service was great.
By Tim D.
Won't purchase from this company again. Apparently, if you buy something on sale, you can't exchange for the correct size. It's not eligible for a return either.
By Yaya
Great slippers. Very comfortable and provide good support. Plus they are well made and last a long time. My friend got a pair of the shoes and said they are his favorite shoes.
By Dave
I like the shoes very much. This review is not about the product, but the company Walkhero itself. I've had 2 orders from them. They highlight FREE US SHIPPING. Yet both orders done 2m apart both came from overseas. And guess what, had to wait damn near 30days for my product to arrive. Not the 7days they mention on their website. And if planning for a gift, order over a mo ahead to guarantee they come on time. Called them and all they say: is to return the product in the ORIGINAL BOX. Yet mine came in bags, no box. So no help there either. Just blah and a sense of unhappiness. Not sure what's going on over there, but they seem to work as dropship, than this large Company they express themselves to be. And if your just gonna throw the sense of the word, US. Don't mess with the US.
By John J Plewka J.
No interaction with chat and promo code did not code.
By Craig A.
My feet is picky with footwear, since it easily aches on all random places. Walkhero is really a hero! Now my feet is fine even with long walks and extraneous activities.
By Thatcher
YOU SENT THE WRONG SIZE ON BOTH PAIR ! I HAVE BEEN WAITING FOR A RETURN LABEL SO I CAN GET A REFUND !! NOTHING AS OF YET !!??
By PETER S.
