Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I have had very trustworthy and prompt walkers as well as good communication about the walks. It’s exciting to follow the walk through the app!
By emily
Response from Wag!· Feb 14, 2019
Hi Emily, The live GPS feature is always a favorite with our pet parents! We're glad to hear that you've had trustworthy and prompt walkers for your pup!
Very good service
By Jason
Response from Wag!· Feb 14, 2019
Hi Jason, We're happy to hear that you enjoy our service. Thanks for the review!
Wag has been a lifesaver! Especially for those that have pups and work a lot. The walkers are great and you’re able to request the same walker for future walks so that your pups see a familiar face for their walks!!
By Genni
Response from Wag!· Feb 14, 2019
Hi Genni, Thanks for your amazing review! We're here for you when you and your pups need us.
The walkers are great. The service not so great. I spend up to 150 a week on walks and when i can’t schedule I get a response that wag don’t offer their service to my area even though I’m an existing customer. It might be because that time doesn’t suit. But I have to play around with times. It takes me up to an hour to schedule. Wag could notify me why and how I can schedule instead of an automatic response. For this reason I will be looking to take my custom elsewhere
By aidan
Response from Wag!· Feb 14, 2019
Hi Aidan, We appreciate the feedback as we work towards a better experience for pet parents and walkers. Please let us know if there's anything we can do to assist you with your experience by emailing [email protected].
I love Wag! I was able to have a meet and greet with my walker before starting and she comes once a week at the same time. Trustworthy and responsible...I would highly recommend. My dogs love Wag! Thank You!
By andee
Response from Wag!· Feb 14, 2019
Hi Andee, So glad to hear that you were able to schedule a meet and greet with your walker before booking a recurring walk. Thanks for taking the time to leave a review and we look forward to more walks with your dogs!
Wonderful and caring staff. This is a great service!
By Carmella
Response from Wag!· Feb 14, 2019
Hi Carmella, Thanks for the great review! We look forward to booking more walks with you and your fur baby.
I am so pleased with my experience with WAG! I've had a couple issues with the app not showing the walkers the code for the lockbox but overall I have had excellent walkers that take my pup out and give her a much needed break and some love. They send thorough reports and have gone above and beyond to pick up anything my dog gets her puppy paws on that she shouldn't. The little music walk videos bring me a ton of joy!
By Jessica
Response from Wag!· Feb 14, 2019
Hi Jessica, We're so pleased to hear that you've had excellent walkers for your pup. Your pup deserves the best!
I love Wag. Really great customer service and amazing walkers! The app is a little clunky but still the best dog walking app I’ve ever used.
By Inessa
Response from Wag!· Feb 14, 2019
Hi Inessa, Thanks for dropping a review and letting us know that you've had a great experience with our customer service and walkers. Your feedback is important to us as we continue to work on the app experience for our pet parents and walkers!
