Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Three of the four walkers sent have been awesome. Customer service did absolutely nothing to compensate me for the substandard service of the other walker.
By AMR
Response from Wag!· Feb 15, 2019
Hi AMR, Thanks for providing your feedback. If you need further assistance regarding your experience, please contact us by email at [email protected].
It's a good app and very easy to use. I've done 20+ walks and only had minimal issues. The only issue we had involved a last minute cancellation but the app automatically found a replacement walker. Even though it did take an hour more. For my inconvenience they issued me 10 Wag credits which is about a $10 equivalent. The price of daily walks isn't bad but you are expected to leave a tip. This isn't an issue though since the walker will do extra things like feed my dog if asked. When you find Walker's you like make sure to favorite them so they become your "preferred walkers".
By tim
Response from Wag!· Feb 15, 2019
Hi Tim, Glad that you've found preferred walkers for your pup! Thanks for taking the time to write a review and we're happy to hear that you find our service easy to use.
Wag has been an amazing resource for me - and my puppies! The ap is easy to use and customer service was great when getting a lock box. All of my walkers have been reliable, responsible and good caretakers! I highly recommend!!
By Jennifer
Response from Wag!· Feb 15, 2019
Hi Jennifer, Happy to hear that Wag! has been an amazing resource for you and your puppies. It's awesome to know that you find our app easy to use and that you've had a great experience with both our customer service team and the walkers.
It just doesn’t get any better than Wag !!!
By Eric
Response from Wag!· Feb 15, 2019
Hi Eric, Thanks for your review! Love that you enjoy our service and we look forward to booking more walks with you!
I love WAG! The communication is top notch, the walkers have all been incredible and I just adore the photos I get receive of Franklin.
By laura
Response from Wag!· Feb 15, 2019
Hi Laura, Thanks for the amazing review! We're so happy to hear that you've had a great experience with the walkers and that you appreciate receiving the photos of Franklin during his walks!
Not all walkers are the same
By Dan
Response from Wag!· Feb 14, 2019
Hi Dan, Thank you for your review. If you've booked walkers you like in the past, you may add them as preferred walkers. Let us know if you have any questions!
This app is great! Every walker is fantastic!
By Jon
Response from Wag!· Feb 14, 2019
Hi Jon, We're happy to hear that you've had great experiences with our walkers and app. Thanks for the review!
The Wag walker I use, Jessica, is so good to my dog, that I book the walk as a treat for my dog!!
By Jose
Response from Wag!· Feb 14, 2019
Hi Jose, Glad you found a walker that both you and your dog love. We love hearing stories like these!
