Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Exceptional and great with animals. Tried different walkers out and found which one goes best with my pup! Very safe
By shai
Response from Wag!· Feb 16, 2019
Hi Shai, Thanks for the kind review! Happy to hear that you've found some walkers that both you and your pup like!
Wag is a great service for busy dog owners. The walkers are so caring and take the time to tend to the needs of each dog. I’d recommend Wag to all dog owners who need a little help on a busy day.
By Leah
Response from Wag!· Feb 16, 2019
Hi Leah, That's what we're here for! We're glad to hear that you've had a great experience with our service and we look forward to booking more walks with your pup!
Completely unreliable. There is no recourse when a walker cancels and they can’t find another one. My walker cancelled about thirty minutes prior to our scheduled walk. They tried to get another one. Three hours after our scheduled walk I got a notification that one would be coming an hour later. I had to leave work and take care of this myself. I was furious because it’s an animal. Not a car. They can’t wait nine hours to be walked. The customer service tried their best but they don’t have the capacity to re-route walkers for emergencies that their own walkers cause. Flawed system and unreliable.
By Nick
Response from Wag!· Feb 16, 2019
Hi Nick, We understand your frustration as this is not the type of experience we'd like you to have. If you need further assistance with your experience, please contact us by email at [email protected] so we may look into it.
I love Wag! It is the best for reliability & accountability. We used to have our neighbor kids walk our dog, but they would either forget, cancel at the last minute or only walk him 5 minutes because it was too cold. Wag is amazing & even when the weather is cold & snowy they still show up & Walk our dog. I have never had issues with trusting them or getting peace of mind that my dog did his business & got exercise. I am a huge fan!!!
By Tara
Response from Wag!· Feb 15, 2019
Hi Tara, Thanks for the review! We're glad to hear that you've had great experiences with our services and that you find us reliable and accountable for your pooch.
Wag! has been a great resource for me! I have a busy schedule and can't get my pup out for a long walk as often as I would like, so this service is perfect! All of the walkers I've had have been so friendly and take good care of my little Zoey. Thank you!
By Melina
Response from Wag!· Feb 15, 2019
Hi Melina, We're glad you've found our service to be a great resource for you and your schedule. Zoey deserves the best!
I am over the moon pleased with our walker, Cathy Brown! This whole process has been seamless and fulfilled a wonderful need for our family.
By Shannon
Response from Wag!· Feb 15, 2019
Hi Shannon, We're over the moon excited to hear that you're pleased with our service! Glad to hear that you've found a walker you like.
Wag! is so easy and allows me to get my dog a quick walk when my schedule changes. Every Wag! Walker has been wonderful even without meeting them! I can see their actual walk, they send photos and it’s great getting a report! They all take good care of my pup. :) I highly recommend Wag!
By Carly
Response from Wag!· Feb 15, 2019
Hi Carly, Thanks for recommending us! We're so happy to hear that you've had great experiences with our walkers and that you enjoy the live GPS and report cards for your pup!
You can count on Wag! Whether it's a last minute walk or one that's been planned for a while. Wag! dog walkers seem genuinely interested in my dog's welfare and you can tell they like him. I trust them and will use them for many walks in the future.
By A Graphix D.
Response from Wag!· Feb 15, 2019
Hi, Thanks for counting on us to walk your pup! We're happy to hear that you've had a great experience with us and we look forward to more walks with you!
