Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The Wag walkers are great with Montgomery! Love to watch their progress and the report cards. Will keep on using them. Absolutely!!
By Karen
Response from Wag!· Feb 19, 2019
Hi Karen, Thanks for the glowing review! We're happy to hear that you and Montgomery are big fans of our service and that you enjoy the report cards!
I feel that Wag has fallen down on the job regarding my favorite dog walker Kathryn Frost. My dog Coco loves her she is professional and always on time. It has been 2 weeks now since she was removed and according to customer support with whom I have spoken many times Wag is working hard to get her back and was supposed to keep me posted I haven’t heard a word and if they can’t get her back in 2 weeks Shame on Wag. Thank you Pat Forbes
By pat
Response from Wag!· Feb 19, 2019
Hi Pat, Thanks for sharing your concern about the walker. If you need additional assistance regarding this, please email [email protected].
Unacceptable Experience. Booked a sitting and the walker who came stayed 10 mins and left when it should had been for overnight.
By Unhappy C.
Response from Wag!· Feb 18, 2019
Hi, We understand your frustration as this is not the type of experience we'd like you to have. If you haven't done so already, please contact our Customer Support team at (323) 894-7981 or [email protected] regarding your experience.
I love this app. Very easy to use and all the walkers seem dedicated and kind. Most of all my dog has been loving it.
By Andrea
Response from Wag!· Feb 18, 2019
Hi Andrea, We're excited to hear that you love our app! It's awesome to know that you find it easy to use and have had great experiences with the walkers.
Wag! has been simply wonderful. Instead of worrying about finding a daily dog walker, I rest easy knowing Wag! has me covered with fabulous walkers. I can see the walk on a map on my phone as it happens and I always get a great picture. The price is also very competitive. I highly recommend Wag!
By Mary
Response from Wag!· Feb 18, 2019
Hi Mary, Thanks for recommending us! We're happy to hear that you've had a great experience with our service and that you enjoy the live GPS feature. Looking forward to more walks with you and your pooch!
I have found Wag to be a really great company! I have literally sent email and text to all of my family and friends to tell them about Wag! Highly recommend trying them! Kris M
By Kris
Response from Wag!· Feb 16, 2019
Hi Kris, Woohoo, thanks for recommending us to your friends and family!
Love our dog walker ... and the ease of the app! Will definitely recommend to anyone without reservation!
By Denise
Response from Wag!· Feb 16, 2019
Hi Denise, Thanks for recommending us! We're glad to hear that you found a walker you love and that you find the app easy to use.
Love my walker and the company has superb customer service!
By Laura
Response from Wag!· Feb 16, 2019
Hi Laura, Awesome to hear that you love your walker! Happy to be of service to you.
