Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Virginia is Chief's main walker and it brings me so much comfort while I'm at work to know she will be walking and playing with Chief. Thank you Virginia for all you do!!! I love the daily pics and they are turning my frig into a work of art:-)
By Christine
Response from Wag!· Feb 13, 2019
Hi Christine, Thank you for your review. We're happy to hear that you and Chief have found a walker you love and that you enjoy the daily pics!
The walkers are excellent with my dogs.
By Cindy
Response from Wag!· Feb 11, 2019
Hi Cindy, Thank you for your review. We're happy to hear that you've had a great experience with our service!
They sent the walker to the wrong house. I received a message saying that the walker was told there was no dog. They are incompetent. They also release my personal information to the walkers without my permission. The walker had my personal cell number. Beware!!! This is not only unreliable service but will release your data to anyone.
By Diana L.
Response from Wag!· Feb 8, 2019
Hi Diana, Thank you for your review. We understand your frustration and would like to look into it. Please direct message us on Facebook or Twitter with the phone number and email address associated with your account.
Wag walkers are trustworthy, caring, and fastidious. I highly recommend Wag.
By Kathryn
Response from Wag!· Feb 8, 2019
Hi Kathryn, Thank you for the glowing review! We're so happy to hear that you've had a great experience with Wag! and we look forward to booking more walks with you and your pup!
The response is fast, the walkers are mostly very good and caring, but the Android app needs some SERIOUS work. Crashes on my Samsung S9+ easily and often.
By Robert
Response from Wag!· Feb 7, 2019
Hi Robert, Thank you for your review. We're glad to hear that you've had a great experience with the walkers and we appreciate your feedback regarding the app.
I hired a walker through Wag that showed some erratic behavior. A few weeks later, he was on the local news being arrested for abusing dogs. A doorbell video recorded his horrible actions. If Wag does the background checks as their website states...how did this happen?!? No one has contacted me about the incident or addressed my reason for canceling Wag service. Horrible experience. After their reply-yes, please answer publicly how this walker got hired if you do background checks. He has a long police record of arrests and known to abuse animals!?!?
By Heather
Response from Wag!· Feb 6, 2019
Hi Heather, Thank you for your feedback. The reported behavior is completely unacceptable and we have deactivated this walker from our platform. If you need further assistance with your experience with this walker, please contact us by email at [email protected].
I would recommend to anyone, however it is a little expensive!
By Laura
Response from Wag!· Feb 5, 2019
Hi Laura, Thank you for your review and appreciate your feedback!
Need work on mobile and desktop pages. They dint coincide.
By Dee
Response from Wag!· Feb 5, 2019
Hi Dee, Thanks for your review. We appreciate your feedback and will pass it along to the team.
