Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Three times I requested a walker and the service was cancelled
By patricia
Response from Wag!· Feb 5, 2019
Hi Patricia, Thank you for your review. We value your feedback as we continue to improve the experience for our pet parents. If you need additional assistance with your experience, please contact us by email at [email protected].
Wag has been incredibly convenient. What a fantastic app! Takes the pressure off me at work by providing reliable, affordable walks for my girl!
By Sarah
Response from Wag!· Feb 5, 2019
Hi Sarah, Thanks for your review. We're happy to hear that our service has been convenient for you while you're at work!
They make it so easy to schedule appts! The walkers are reliable and great with my dogs ! I love the report cards and the pictures they provide! I also like that you can track them live! The customer service is especially responsive ! I would recommend them to anyone who needs there dogs walked !!!
By Jen
Response from Wag!· Feb 5, 2019
Hi Jen, Thanks for your review. So glad to hear that you find our service easy to use and that you enjoy the report cards!
I really like the service. I think the walkers have been good and found particularly that I really like and my pup has developed a relationship with. I also really appreciate the ability to get discounts for recurring walks and for purchasing a certain number of credits in advance. This is great as the service is a little more costly than I expected. However I don’t mind paying a little more knowing that walkers are vetted and insured. I also really like knowing where my dog is when he is on walk and when he poops and pees. I very much like that I can book a specific time because my schedule can be busy. There are certain things I wish were easier eg setting up recurring walks with past specific walker and it would be nice to be able to see walker options (my pup prefers women and gets a bit nervous around dudes he doesn’t know). Thanks for survey. Love dogs please!
By Angela
Response from Wag!· Feb 5, 2019
Hi Angela, Thank you for your review. We're happy to hear that you've found a walker that your pup has developed a relationship with! We appreciate your feedback and wanted to let you know that we can note that your pup has gender sensitivity. Just drop us an email at [email protected] with the info and we'll be able to make note of it.
I appreciate that I have the same set of walkers. It helps put me and my dog at ease to have familiar faces. I’m also very impressed with the response time, I request a walk and someone is assigned almost instantly! Overall very happy with the service, and Margarita is the best around! So greatful for her attention and care to Lars.
By Erika
Response from Wag!· Feb 5, 2019
Hi Erika, Thank you for your review. We're glad to hear that you've found a few preferred walkers that you and Lars like!
I love my dog walker. He is fantastic. The app is easy to use. A little pricey though if you want the same person walking your dog consistently.
By Jessica
Response from Wag!· Feb 1, 2019
Hi Jessica, Thank you for your review and feedback. We're glad to hear that you found a dog walker you love!
The only issue is trying to get a regular dog walker and on two occasions the walker was 60 mins late and 90 minutes. Fix this!!
By John J L.
Response from Wag!· Feb 1, 2019
Hi John, Thank you for your review. We appreciate your feedback and will make sure to pass it along!
Easy to use. Easy to communicate with company or Walker. Very happy with Wag!
By Chris
Response from Wag!· Feb 1, 2019
Hi Chris, Thank you for your review. Glad to hear that you're happy with Wag! and that you find our service easy to use!
