Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Absolutely Love WAG! As the company matures, the walkers will get more accustomed to the families in the area and it will be EVEN GREATER!!
By Elisa
Response from Wag!· Mar 5, 2019
Hi Elisa, Thanks for the glowing review! We hope you've found a few preferred walkers that your pup likes!
The only problem I have experienced is time variations when walk is scheduled to begin.
By John
Response from Wag!· Mar 5, 2019
Hi John, We appreciate your feedback! If you need additional help with your experience, please feel free to contact us at [email protected].
For just the short time I have had Wag I have been very impressed with the care and attention that my pet has received.
By penny
Response from Wag!· Mar 5, 2019
Hi Penny, Thanks for the awesome review! We're happy to hear that you've been impressed with our service and we can't wait to continue walking your pup.
My dogs love it
By Merida
Response from Wag!· Mar 5, 2019
Hi Merida, Excited to hear that your dogs love our service! Happy dogs make us happy!
No matter how many walkers I mark as favorites, I don’t often get the same walker twice. I understand that I don’t book my walks with a schedule or pattern; I book every day or every other day as the need arises, so I take what’s available. However I have heard from virtually every walker that “Gee, I was available but didn’t know...” when I have asked why I couldn’t get them previously. SO MANY with he same response cannot be a coincidence soit tells me that my request is simply put into an algorithm and whatever walker pops up first is inserted. Not cool.
By Lorette
Response from Wag!· Mar 5, 2019
Hi Lorette, We appreciate your feedback and if you haven't reached out to us yet, please email [email protected] so we can look into this for you.
The walkers I’ve had have been timely and communicative. Love getting the videos and pictures of the walks!
By wendy
Response from Wag!· Mar 5, 2019
Hi Wendy, Glad to hear that you've had a great experience with our walkers! We love the photos and videos too and we hope that they put a smile on your face!
Great service. Really helped me out after I injured my calf and couldn’t walk my dogs. Everyone who has walked the pups have been really sweet and kind. Scheduling is easy through the app. I would highly recommend WAG!
By Alison
Response from Wag!· Mar 5, 2019
Hi Alison, We're happy to help walk your pups when you're not able to! We hope you have a speedy recovery and look forward to more walks with your fur babies.
Terrible app itself. Many errors, had to call customer service multiple times. Dog walkers seemed fine though.
By Human
Response from Wag!· Mar 5, 2019
Hi Human, We appreciate your feedback as we strive for a better experience for our pet parents and walkers. If you need additional assistance with your experience, please feel free to contact us by email at [email protected].
