Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The email system was slow and inaccurate. Phone calls were the only way of communicating. The walkers were great. Communication by emails never worked. I cancelled Wag!!
By carol
Response from Wag!· Mar 5, 2019
Hi Carol, Thank you for your review. We appreciate your feedback as we continue to improve the experience for our pet parents and walkers. If you do decide to try us again, please feel free to call or text us with any questions or concerns.
Such a wonderful service. All the walkers are so loving and attentive to my old girl. She loves Wag!
By Diann
Response from Wag!· Mar 5, 2019
Hi Diann, Happy to hear that your old girl loves Wag! We look forward to her next walk with us.
Great option for pet services! Although I was new to the area, by this means I was able to efficiently locate & secure a dog walker for my sweet lab. The app is simple yet thorough & also includes photos & daily reports. Scheduling, security, tracking, and payments are all handled through the Wag! app. I am able to chat with a customer service agent when necessary. Wow...this process is Awesome! Thank you Wag!.
By Lisa M.
Response from Wag!· Mar 5, 2019
Hi Lisa, Glad you're a fan! We value your feedback and are so happy to hear that you enjoy the report cards, photos, and scheduling features.
The walkers that have walked my dog are absolutely amazing. I have full trust and confidence in them and whenever any issue comes up, they are able to contact me directly. I'd definitely reccomend Wag to anybody.
By Daniel
Response from Wag!· Mar 5, 2019
Hi Daniel, Thanks for the glowing review! We're so happy to hear that you've had a great experience with our service and walkers.
Wag is great! It makes scheduling walks for my dog easy. They could improve their app because sometimes I get weird errors. Otherwise it's a wonderful experience!
By Katarzyna
Response from Wag!· Mar 5, 2019
Hi Katarzyna, We appreciate your feedback as we strive to improve the app experience, but we're happy to hear that you've had a great experience otherwise!
I have had a great experience with our dog walker. I instantly liked the 1st walker that arrived and have been using her since. I am impressed with the customer service and speed of service as well. The app itself can be improved for ease of use, but again, the service is excellent.
By Melissa
Response from Wag!· Mar 5, 2019
Hi Melissa, So happy to hear that you've found a walker you and your pup love! We appreciate your feedback about the app and are glad to have you in the Wag! community.
I've had great service with the walkers who take care of my dog Marley. Each walker has had great communication and answered any questions I had.
By Celeste
Response from Wag!· Mar 5, 2019
Hi Celeste, Great to hear that you've had great experiences with the walkers who take care of Marley. Looking forward to more walks with you and Marley!
My experience with WAG has been very good !! My preferred walker handles my 3 with no problem , they get very excited when Abby pulls into the driveway. I would recommend WAG very highly !!!!!
By Pat
Response from Wag!· Mar 5, 2019
Hi Pat, We're glad to hear that you've found a preferred walker who your fur babies love!
